Bewertungen für VEVOR Gewerbliche Eismaschine Prozessorkopf 163 kg/Tag Edelstahl, mit Selbstreinigung, Eiswürfelbehälter für 156 Würfel, Einstellbare Eiswürfelstärke, für Restaurants Bars Cafés Hotels (nur Kopf)

jesus

Water pump out

Verifizierter Kauf

water pump when out in 2 weeks

0 Leute fanden das hilfreich

Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Übersetzung der Rezension in Deutsch

Tdpa

Owner

Verifizierter Kauf

Worst machine didnt even work since arrival and tech support is email only option.

0 Leute fanden das hilfreich

Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

Übersetzung der Rezension in Deutsch

daddygatti

owner

Verifizierter Kauf

received the wrong ice machine

0 Leute fanden das hilfreich

Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Übersetzung der Rezension in Deutsch

Ricky

Owner

Verifizierter Kauf

This ice maker is substantially louder than the others I have bought. Work good just sounds like a jet taking off at the airport. Wouldn’t purchase again

0 Leute fanden das hilfreich

Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Übersetzung der Rezension in Deutsch

ja***

Delivered not in good condition refuse and replace nobody cares in this company

Verifizierter Kauf

No good customer service received damage package and replacement or refund no buddy contact file a clam week a go.

0 Leute fanden das hilfreich

Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

Übersetzung der Rezension in Deutsch

kelson.king@gmail.com

Wrong item shipped

Verifizierter Kauf

Was shipped the wrong item ordered 2 ice machines only got one the second ice head is not an ice head I have ordered several of these in the past to know what the box looks like. Currently talking to customer support to resolve this. I would appreciate your f the ice head is shipped out asap

2 Leute fanden das hilfreich

Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Übersetzung der Rezension in Deutsch

Parth Patel

Check the unit before sale

Verifizierter Kauf

Not good the compressor is sweating to much

0 Leute fanden das hilfreich

Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Übersetzung der Rezension in Deutsch

holdenhummel

Bad customer service

Verifizierter Kauf

Commissioned ice machine the end of June and has worked very well until mid August when the water pump seized. The lower shaft bearing is full of rust, this bearing is above the water held in the pump reservoir so it doesn't get wet. However it's an ice machine so there's lots of moisture which the all steel bearing could not handle. Been waiting 5 days now for Vevor to let me know when or if they're sending a new pump. Not impressed with their customer service at all.

1 Leute fanden das hilfreich

Antwort des Kundenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.

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DARSHAN PATEL

DO NOT WASTE YOUR MONEY

Verifizierter Kauf

WONT WORK SINCE DAY 1 DO NOT WASTE MONEY PLUS YOU WILL NOT GET ANY CUSTOMERSERVICE EXCEPT SAME MESSAGE THRU EMAIL YOU WILL BE STUCK WITH THIS CHEAP PRODUCTS I HAVE SPENT OVER $3500 FOR ICE MACHINE, SLUSH MACHINE, COFFEE MACHINE AND HOT DOG GRILL THE ONLY THING CURRENTY WORKING IS HOT DOG GRILL . VEVOR MIGHT BE CHEAPER UP FRONT BUT NO LIFE SPAN MY ICE MACHINE NEVER WORKED SINCE DAY 1, COFFEE POT HAND KEEP COMING OFF CANT EVEN FIT 16OZ CUP SLUSH MACHINE QUIT UNDER 2 MONTHS THEY HAVE NO SOLUTION FOR ANY OF THE PRODUCT KEEP SENDING ME SAME VIDEOS ANF I TRIED ALL TROUBLE SHOOTING I ALSO HIRED TECHNICIAN TO FIND ISSUE WITH IT AND VEVOR WILL NOT REIMBURSE OR FIX ANY, I WILL NOT SUGGEST SHOPPING WITH VEVOR.

0 Leute fanden das hilfreich

Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Übersetzung der Rezension in Deutsch

ronnieshideout

Didn’t get delivered yet

Verifizierter Kauf

Can’t write a review on an item that you didn’t receive

0 Leute fanden das hilfreich

Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Übersetzung der Rezension in Deutsch

Kundenbewertungen für VEVOR Gewerbliche Eismaschine Prozessorkopf 163 kg/Tag Edelstahl, mit Selbstreinigung, Eiswürfelbehälter für 156 Würfel, Einstellbare Eiswürfelstärke, für Restaurants Bars Cafés Hotels (nur Kopf)

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