Kundenbewertungen für VEVOR Gewerbliche Eismaschine 36 kg/Tag Eiswürfelbereiter Edelstahlgehäuse, Unterbau-Eiswürfelmaschine mit LED-Anzeige und Selbstreinigung, für Hausbar und Restaurant

Not what was specified on VEVOR website. Please refer to Order #26070700952612291143; Ticket #3581668 - updated from Ticket #453623601063936. Complaint and Request for Return Authorization / Refund have been submitted via email (per instruction by Live Chat-Sophia and via "Contact Us" as directed on the website. Customer Service has yet to be satisfactory.

Bought this ice maker and it doesn't work, call your customer service not one but twice. And your customer rep told me that someone would call me in a few days it's been a week haven't heard anything back very disappointed 😔

This is JUNK !!!

Piece of junk

La machine a glacon est censé pouvoir etre réglé de 15 a - 7. Donc de glacon epais a fin. Faisant très chaud j ai voulu des glacon epais pour be pas qu ils fondent rapidement donc machine réglé a 15. A la place de gla on, j ai eu des plaquettes difficile a séparer. Apres avoir baissé plusieurs fois, j ai contacté le sav. Qui m ont dit de réglé entre 0 et -2. Mais la encore a -2, il y a des plaquettes certes plus facile a casser. Mais aussi des glaçons qui fondent très vite. J ai recontacte le sav qui m ont dit que c etait comme ca et pas autrement. Conclusion, c est une machine chere pour une très mauvaise qualité. Vraiment decus par vevor, les promesses ne sont pas au rendez-vous.

Machine did not work one installed. No replacement part has been received and no refund has been received

Installed ice machine and it doesent make ice. Doesent work. So i think this is wery bad quality😓

The machine makes ice as it's intended, but the door is too small to get the ice out easily. Is doesn't make 160lbs a day when it's warm/hot outside, as stated in the description upto 100°F

Figuring out a drain was a PITA. But it makes plenty of ice. The bin holds quite a bit. Not sure if it's 30 pounds, but figuring out how to get it to drain was a bugger to figure out. It says under counter, but they should have a built-in sump pump in it to push the drain water to a level of at least a sink drain. I had to place it on a pedestal, then have a bucket below it with a $20 dollar sump pump from Amazon under it to get the water P-Trap. It was a way for them to cheap out on a simple solution that they could have placed in the initial build. Debated sending it back, but summer is here, and I need the ice.

Update: ice melts this is not a freezer that keeps it completely frozen. We are going through about 5 gallon bucket drain per week so you gotta make sure you add that to the water .. OK, now here’s my review on the icemaker. My wife and I were going back-and-forth as which one to get either a countertop for chips or this one for squares. I won, and so far it’s been fantastic. Granted it hasn’t been set up this morning. Very east set up and comes fully set up. I would’ve gave it five stars other than the cons that I had. Pros: 1. Ice scoop is nice and metal 2. Super simple connections 3, I had this going in within the first hour. It was 1/4 way filled. 4. Ice cub sizes and cleaning modes are great 5. 120lb vs 100lb which is great for parties and events. It also makes it very fast and keeps up. 6. Interior blue light. Cons: 1. No filter had to buy separate. 2. I ended up connecting this out in my garage. It is fairly loud. I don’t recommend having it indoors unless you can put it in a separate room. 3. I have this straining in a bucket and I think I’m gonna have to buy a pump in order to get it uphill because the way that they have the outlet is so low the ground. 4. You can’t level feet they are fixed. Overall this is a fantastic by and I would definitely 100% by it again. The quality of the machine overall is fantastic. I love this stainless steel and I can’t believe how fast it makes ice. I went with this option over the hundred lb options because it doesn’t fill all the way up and I wanted to be able to get an extra 20 pounds. The reason I bought this is because I am working from home now and I need to make iced coffee at home and we have a small ice machine in the house.