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VEVOR Gas-Hochdruckreiniger, 4400 PSI 4,0 GPM, gasbetriebener Hochdruckreiniger mit Kupferpumpe, Spritzpistole und Verlängerungsstab, 5 Schnellanschlussdüsen, zum Reinigen von Autos, Häusern, Einfahrt

Kundenbewertungen für VEVOR Gas-Hochdruckreiniger, 4400 PSI 4,0 GPM, gasbetriebener Hochdruckreiniger mit Kupferpumpe, Spritzpistole und Verlängerungsstab, 5 Schnellanschlussdüsen, zum Reinigen von Autos, Häusern, Einfahrt

4400 PSI

Kundenbewertungen

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122 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Toddy Toddy
retired peace officer
4400 PSI
I received the pressure washer and as soon as I opened the box I noticed that the manifold pipe was in 2 pieces and I related this to customer service with 3 pictures and the reply was a new piece will be on it's way and that was 2 weeks ago and yet to hear anything more...I tried to load those 3 pics again but would not upload.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
K Mil K Mil
Defective unit which Vevor will not fix
4400 PSI
Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1 Defective unit which Vevor will not fix 1
I purchased the 4400 PSI model. I followed all directions including filling the engine oil and replacing the shipping plug with the breather plug. I made sure that I had water flowing and purged all air before starting the engine. I fired it up and power washed for about 5 minutes. I went back to change the nozzle and noticed that the pump oil was boiling. It got so hot that the sight glass and breather plug both melted, dumping boiling hot pump oil all over my lawn. The bypass relief valve is clearly defective and likely the pump head as well. I have spent a month back and forth with Vevor and they DO NOT stand behind their product. They’ve sent a replacement sight glass but refuse to fix the actual defect that caused an almost immediate meltdown. Their support is terrible. They take a week to respond and then they don’t actually read what I write or look at the pictures submitted. At one point they accused me of not putting in the breather plug. My pictures and a video show the oil at a full boil with the breather plug in place. Had I have pulled the plug during this, the oil would have erupted out of the top. If you’re looking at a Vevor power washer, save your money. Buy something higher quality that the manufacturer will support. I’ve been a loyal Vevor customer but now I will NEVER purchase anything with an engine from Vevor again.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
4gpm pressure washer. 4gpm pressure washer.
Okay for the head ache.
4400 PSI
I purchased this for around £400 on an offer , what a Bargin right ?! No, it come with problems I strongly believe were caused by the delivery guy (1 person not 2 as advertised or needed ) It was dropped and rolled infront of me let alone what happens behind closed doors. I assembled it and added oil and allowed to sit for a hour (as they do come with testing oil in as not all can be removed for transit ) On start-up it smoked as expected for 20 seconds then stopped , I allowed it to run for maybe a minute dry no hoses connected. Stopped it and left it maybe 20 minutes before connecting it up to the buffer tank but leaving the HP hose and gun of. Allowed to cycle for 5 mins , 20 mins cool down and repeated a few times for the heat cycle to kick in. Once done I added the hose and lance and as soon as I depressed the trigger the bang from the pump was horrid. I tried to back off the unloader valve making no difference. Fitted a new pump and it has been a great machine since. Vevor technical were a great help and sorted my issues promptly I will use them again for items needed as it was a great service and all be it good prices for products.
3 Leute fanden das hilfreich
Antwort des Kundenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Chuck Chuck
Mr.
4400 PSI
Mr. 1 Mr. 1 Mr. 1
Came damaged and have NOT heard back from VEVOR
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Zhenyu ma Zhenyu ma
Mr
4400 PSI
Power washer only work for 1 hour after I received it.there are no power because the pump was leaking. Waiting for customer service to solve this case. I prefer to return it. Very disappointed 。
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Jason Jason
Owner
4400 PSI
If you want a noisy, raw powered pressure washer then when it is working this is the one. But keeping it working is the challenge. This is a water pressure washer so why is it rusting?!! It can't get wet because water gets into the air filter then into the carburetor and then into the oil and needs a mechanic to strip it down. I have the 4400 psi model and it can be horrible to start and right now I can't start this wretched thing. I have people coming and I am wishing I had paid the extra money and got a Honda or something reliable.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Joe Zhang Joe Zhang
Bad experience
4400 PSI
1. It couldn't start. I never started it. I asked some my friends to follow the instruction to do, it never been started. 2. Support team are not professional. One ask me do follow, I already detailed to tell the problem and pics. The next supporter didn't see the previous mail asked me to sent pics again. 3. I bought a garage and paid almost $1000(include tax) and no work without professional support.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Robert Robert
Owner
4400 PSI
Extremely poor customer service. All you get is an Ai generated response asking for Videos and pictures . I had a licensed mechanic check the pressure washer and he told me the throttle was not adjusted properly. Not something that will show up in a photo. I have replied multiple times to get the issue rectified but just keep getting the same Ai response. Now asking for a refund but not holding my breath. I expect the same Ai response if I am lucky. Will probably have to pay out of pocket in order to get the issue fixed properly. I can no longer trust this unit. Who knows what else is not setup properly unless I pay for a full diagnostic? Stay tuned.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Bent handle probably from shipping Bent handle probably from shipping
Bent Handle
4400 PSI
I'm just disappointed now bc the handle is bent. Took all the excitement out of getting the new pressure washer. I thought was going to be able to bend it back but no luck
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Rob stay away from Vevor Rob stay away from Vevor
Worst company on planet earth
4400 PSI
I went into great detail of how this company sent me out a damaged product AND missing essential parts. I didn’t even get an apology or a response back. STAY AWAY FROM THIS COMPANY. This is the only negative review I’ve ever wrote in my life. Do not buy ANYTHING from this horrible company.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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