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VEVOR Gas-Hochdruckreiniger, 3400 PSI 2,6 GPM, gasbetriebener Hochdruckreiniger mit Aluminiumpumpe, Spritzpistole und Verlängerungsstab, 5 Schnellanschlussdüsen, zum Reinigen von Autos, Häusern

Kundenbewertungen für VEVOR Gas-Hochdruckreiniger, 3400 PSI 2,6 GPM, gasbetriebener Hochdruckreiniger mit Aluminiumpumpe, Spritzpistole und Verlängerungsstab, 5 Schnellanschlussdüsen, zum Reinigen von Autos, Häusern

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Alan j Alan j
Disappointed
I'll start by saying 8f bought many things from vevor and have never been disappointed...always have had great products......this time it just doesn't work it takes a act of God to start this powerwasher ....8ve tried it all literally if you can get it running its 13 to 20 pulls straight from outta the box new fuel...oil etc I called customer svc the same day I got it and they said send a pic? OK here is a picture of a non starting powerwasher... than a video . We'll long story short I still have it and it still won't start .. so yeah I guess I donated a few hundred bucks to vevor,
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Übersetzung der Rezension in Deutsch
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Kelvin Kelvin
thomas
the machine ame in good time. during first use though it all went wrong engine started spluttering and cut out tried to call customer services they wanted me to video the problem and send it through some system or another before they could help. shocking service i have since repaired the machine myself 2 problems i had to fix one was the in tank fuel filter it had collapsed and not allowing fuel flow the second was a lot worse in my eyes the fuel line from the tank to the engine had been rubbing on the block and had rubbed a hole through itself so glad the fuel did not hit the exhaust a real chance of fire. the machine does the job ok now its running although its not as powerful as its made out to be but for the money ok
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Bryan Faby Bryan Faby
Bryan
Broke after 30min of run time. They won’t send a new one. Offered $98 to get it fixed. Small engine repair shop by me charges $135 an hour.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
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Robert Robert
Owner
Extremely poor customer service. All you get is an Ai generated response asking for Videos and pictures . I had a licensed mechanic check the pressure washer and he told me the throttle was not adjusted properly. Not something that will show up in a photo. I have replied multiple times to get the issue rectified but just keep getting the same Ai response. Now asking for a refund but not holding my breath. I expect the same Ai response if I am lucky. Will probably have to pay out of pocket in order to get the issue fixed properly. I can no longer trust this unit. Who knows what else is not setup properly unless I pay for a full diagnostic? Stay tuned.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Devan Devan
Doesn't work and can't get a refund!!
I ordered this pressure washer and received it about four days ago.I unboxed it put it together.Put gas, oil and it will not start.It won't even try to turn over. I have ran many pressure washers and I know what i'm doing. The worst part is I've been told for 3 days now to wait for the team to contact me to resolve the issue.And now I can't even do the job I was supposed to do this weekend.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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Lee Lee
M
Had problems with the very first time using it
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
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ANDREAS ANDREAS
A FUIR
Vertikal 3950 PSI 10 L/min
Je l'ai monté, j'ai mis l'huile ensuite il a démarré et le moteur c'est éteint au bout de 3min. Moteur serré ! Piston segment à faire au bout de 3min.... C'est pas de la qualité...
2 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
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Bent handle probably from shipping Bent handle probably from shipping
Bent Handle
I'm just disappointed now bc the handle is bent. Took all the excitement out of getting the new pressure washer. I thought was going to be able to bend it back but no luck
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
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Rob stay away from Vevor Rob stay away from Vevor
Worst company on planet earth
I went into great detail of how this company sent me out a damaged product AND missing essential parts. I didn’t even get an apology or a response back. STAY AWAY FROM THIS COMPANY. This is the only negative review I’ve ever wrote in my life. Do not buy ANYTHING from this horrible company.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Tracey Perez Tracey Perez
Broken do not buy!!
I purchased this and it can damaged. VEVOR never replaced or refunded my $$ they just gave me the run around. Very disappointed in the customer service
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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