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VEVOR Holzhäcksler, Schredder und Mulcher, 12 PS Hochleistungs-Benzinmotor, 6,7 Zoll max. Durchmesser, 420 ccm, 8,6 kW Motor, Holzhäcksler, schnelles Holzhacken für Forstwirtschaft, Gärten, Landschaftsbau, CE/EMC-zertifiziert

Kundenbewertungen für VEVOR Holzhäcksler, Schredder und Mulcher, 12 PS Hochleistungs-Benzinmotor, 6,7 Zoll max. Durchmesser, 420 ccm, 8,6 kW Motor, Holzhäcksler, schnelles Holzhacken für Forstwirtschaft, Gärten, Landschaftsbau, CE/EMC-zertifiziert

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Jimmy Smith Jimmy Smith
Decent unit
Works good on dried materials. Unit will clog with green material. Unclogging is a pain. The unit is a shredder versus a chipper. It has slinging metal bars compared to fixed cutting blades you normally see in a true chipper.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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Larry Larry
Homeowner
I bought two of these Chippers. The Muffler broke off after about 6 hours of use on both of them. VEVOR has not provided support to get a replacement Muffler for them. They acknowledged my request for warranty replacement but did not send anything. The machine performed very good but there is no way to get replacement parts or support from VEVOR.
7 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, appreciate your patience and cooperation. We're in the midst of addressing your concerns and striving to provide a solution that meets your expectations. Check your ticket and email regularly for updates. Need more help? Just contact us.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Nick Nick
Good but no replacement parts
Good but no replacement parts 2
It’s a little cheaper than the name brands but unlike the name brand units it’s impossible to get a replacement part. The muffler broke off because the nuts weren’t properly tightened during manufacturing and it the vibration resulted in the failure. There is no replacement parts that I can find.
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Remi tremblay Remi tremblay
Homme
Pour le moment j avais écrit que il avait arrive ici chez moi avec la boite brisé, je vous ai envoyé photo et écrit eg jamais reçu dd suivi de votre part. Alors je suis désolé de ne pas avoir reçu un soutient. Et la j ai peur du suivi si jamais il brisé . Le bris au départ le support des roues a été cogner et j ai du limer les extrémité pour que les roues embarque correctement. Pour le moment il n est pascencore en marche
0 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Übersetzung der Rezension in Deutsch
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Julio Terrasi Julio Terrasi
Wouldn’t start
Easy to assembly. Very hard pull but it started after a few pulls. Put it away for the next days work. Wouldn’t start. Kept trying over 3 days then finally contacted Customer Service by phone and online. This is where the issues started and there are many. CS I believe is in India so even though polite they were useless. Multiple attempts to resolve ( daily in fact). They like to respond in the middle of the night and then their system is difficult to respond to and upload images. Not customer friendly. The unit is days old, never used, and has a 1 year warranty to fix or replace. That said they offered me $50, then the next day $160, then finally $320. All for a unit that cost me over $500. Of course I declined and now they’ve agreed to send me a new unit. Let’s see when it comes and if it works. I like Vevor but my advice, don’t buy anything that has a motor, or anything that might involve CS. Let’s see what happens now since they said the other day to wait 2-3 days for a shipping date.
4 Leute fanden das hilfreich
Antwort des Kundenservice: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working through your concerns and are determined to find a solution that meets your needs. Please keep checking your ticket and email for periodic updates on how things are going. Don’t hesitate to reach out if you have more questions or need further assistance.
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Dominic Gallant Dominic Gallant
Mr
This is a piece of junk any time you hit a y in branch it gets stuck and I am talking small less than a 1/4 of an inch the mortor is a beast and it is well built so if you are going to shred leaves you still should but a cheaper one from someone else
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Daniel Daniel
Mr.
This broke within 5 hours of use and I’ve been trying to get vevor to do something about it for almost 2 weeks. Now I’m worried about all the other small engine equipment I bought…
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Ari Friedman Ari Friedman
Will stall out
This chipper over states how much it can handle. The chipper can fit 3 inch wood but can never t handle 2 inch lambs. It will stall out on 1 inch limbs and then you have to clean out the shoot. Also it’s so hard to pull the starter cord. There is no clutch so you having to spin the blades while you pull the starter cord Not recommended
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Trent Putnam Trent Putnam
No good
Missing parts won’t start
0 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
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Erden Abdullah Erden Abdullah
uktulu
item arrived damaged they still trying to figure out. seams like they don't care.just want to return and buy from trusted source Like,Home depot EXCELLENT CUSTOMER SERVICE I REGRET REGRET REGRET REGRET REGRET REGRET REGRET REGRET buying from vevor
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your patience. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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