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VEVOR Ersatzpumpe für Hochdruckreiniger, 25,4 mm Schaft, horizontaler Triplex-Kolben, 303 bar, 15 L/min Durchfluss, Hochdruckreinigerpumpe, Ideale Lösung zur Erhöhung des Wasserdrucks

Kundenbewertungen für VEVOR Ersatzpumpe für Hochdruckreiniger, 25,4 mm Schaft, horizontaler Triplex-Kolben, 303 bar, 15 L/min Durchfluss, Hochdruckreinigerpumpe, Ideale Lösung zur Erhöhung des Wasserdrucks

1 inch 4400 PSI 0

Kundenbewertungen

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193 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
jdloniak jdloniak
Not good so far, hopefully just a defective unit.
1 inch 4000 psi 5
Only had this pump 3 weeks. Had plenty of pressure, had to back the unloader down because I don't need the full pressure for what I use it for. Did great, then the seals where the head bolts to the crankcase gave out and started shooting water out everywhere and now the pump has little to no pressure. Vevor is replacing it, but I have to remove this one first and ship it back. So in the meantime, I'm not able to get work done and losing money. Hopefully the replacement pump is not junk, and holds up. I will update my review to reflect how things go with the new pump after I can get over a month of use without it breaking. Bought the replacement plan, but if these pumps are no good and I'm going to have to constantly be down and having to swap them out, it won't be worth it.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Jeff Jeff
Bad Experience
VERY BAD EXPERIENCE!!! I ordered the power washer pump a first time. Checked the tracking after a week. It said that they had an insufficient address. Thats interesting since I had purchased items before without any issues. Also, I paid with PayPal. All of my shipping went through PayPal, I chatted back and forth with customer service. Finally after two weeks, I realized that the pump was never coming. I filed a claim through customer service and received a refund. After receiving my refund. I ordered another pump. Guess what?? Exact same results. Never received the pump. Chatted with customer service for a couple of weeks. They finally sent another refund. I have given up on Vevor. Either they did not have the pumps or something was being lost in translation. I think that I will just pay a little more for my needs and speak with folks that I can understand.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Markus Markus
I received a broken product
1 inch 4400 PSI 0
The product arrived broken. At first, they only offered a partial refund, which I didn't accept. Then they offered a full refund. I accepted it. However, they clearly don't know how to issue refunds to customers. It’s been over two weeks and I’ve been in contact every day, yet the money still hasn't arrived, even though they keep promising it will.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
m. y. m. y.
switcharoo
3/4 inch 3700 PSI 0
Purchased the 3700 psi received the 3300 psi pump. No exchange or reshipping me the 3700 psi pump. Sent partial refund after jumping through alot of hurdles. Wont be back.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
repairsservicesrtk repairsservicesrtk
Ruim
3/4 inch 3500 psi 5
I bought two pumps, one is defective and has no pressure. I messaged the company and they didn't respond, and there's no warranty.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Dennis Salerno Dennis Salerno
Customer
3/4 inch 3500 psi 5
I purchased this pump and after using it the first time it will not maintain the adjusted pressure that has been set. Once you release the gun trigger and pull the trigger again the pressure goes to 0. You need to undial the pressure valve knob and dial it back up again every time you release the trigger. The company keeps telling me they've turned my problem over to another team to resolve my issue but now it's been a month with no satisfaction. I finally just filed a dispute with my credit card company.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Bob Bob
CFO
The pump was very easy to unbox, and I was initially impressed with what arrived. Installation was straightforward—I removed the four bolts from the old pump, swapped it out, and the new pump fit perfectly and bolted right into place. Unfortunately, after starting it up, it only ran for about five minutes. It then lost pressure and began making a loud squealing noise. I believe something internally failed. I understand that defects can happen, and my first thought was simply to contact the company for a replacement. However, the customer service experience has been extremely frustrating. I have spent an unreasonable amount of time dealing with their bot system and have been unable to get a real person to respond or assist me with the issue. At this point, I am no longer interested in a replacement and am requesting a full refund. I will be purchasing a replacement pump elsewhere. Very disappointed with both the product failure and the lack of customer support. ⭐☆☆☆☆
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Dharampaul Dharampaul
Mr
3/4 inch 3500 psi 5
Mr 3 Mr 3 Mr 3
This product seems like it would work well. But the issue I have was replacing a AAA TRIPLEX PUMP on a DeWalt pressure washer with a Honda gx200 engine. This pump seem like it would work, but it's not possible Imo to tighten the Allen bolts. The AAA TRIPLEX PUMP is designed different. I have attached all 3 images.
4 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Terry Terry
tntpaintingservices@gmail.com
1 inch 4400 PSI 0
This is my second pump within a year the first one only lasted a year this one on the first go I like on a roof waterblasting and three of the nuts for the porcelain valves I guess you call them were loose and I lost all pressure and I had to replace the seals on the if I hadn't noticed that then it would have been the stuff pump on the first go so quality I'm in the middle see how long this one last four but yeah price is the only reason really that I bought a second pump
0 Leute fanden das hilfreich
Antwort des Kundenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Ken Ken
Pump DOES NOT Produce Rate Pressure
1 inch 4400 PSI 0
Purchased the 4gpm 4400psi pump, installed it with no problems and it works but does not produce the pressure stated. I have a new nozzle, 13hp motor, which is what is specified to operate with but my pump at full speed only produces 3000psi, which is good pressure for most pressure washers but I expected it to produce the rated pressure of 4400psi. VEVOR could not explain why it did not produce the pressure and only stated that the pressure, while spraying, will be "slightly less" than the advertised pressure. First they offered my a refund of $20 and I could keep the pump but I fussed and explained that its not what I ordered and that a pump that they sell that is rated for the pressure mine produces is $50 less than what I paid for this pump. They agreed on a refund of $50 and I keep the pump, but I still have not received the $50. Beware that your pump probably will not produce the rated pressure. Buy the pressure gauges made for the pumps if you want to actually see what it is producing, otherwise you have no way of knowing what the pressure is. Mine does fine at 3000psi its just the fact that I ordered one that should have produced 4400psi while spraying. I also got the three year warranty so, we will see if it goes that long, and how hard it is to get a claim resolved. Used mine for about 3 hrs so far with no issues. My motor is way oversized for the pump but still uses lots of fuel, but I was expecting a 4400psi pump.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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