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VEVOR Erdbohrer mit Benzinmotor, 63 CC, 2400 W, Benzinbohrer mit 8-Zoll-Bohrkronen und 1 Verlängerungsstange, Lochbohrer für Pfostenzäune für Ackerland, Gartenpflanzen, Orange+Schwarz

Kundenbewertungen für VEVOR Erdbohrer mit Benzinmotor, 63 CC, 2400 W, Benzinbohrer mit 8-Zoll-Bohrkronen und 1 Verlängerungsstange, Lochbohrer für Pfostenzäune für Ackerland, Gartenpflanzen, Orange+Schwarz

8 Zoll-63cc

Kundenbewertungen

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kl*** kl***
Broke with just one hole
Junk. The shear pin within the auger to head assembly snapped on the first hole. It took weeks for Vevor email support(because they don't have phone support) to conclude that its a manufacturing defect and to receive a full refund. They tried to convince me for two weeks to keep the broken machine and give me a partial refund. What is someone supposed to do with a broken machine. Customer Service is a nightmare to deal with.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention.We're pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution.We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
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dausydistributing dausydistributing
Junk
Piece of junk auger broke after a few holes i don't have the order number and unable to contact this company to get s replacement bit
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
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craig.graffeo craig.graffeo
Someone could get seriously injured
I used it twice with no issue but the third time I used it, it started spinning out of control. I could not stop it. It was very dangerous situation because it was spinning faster and faster until the motor finally gave out. I will never buy again because it was proven to be too dangerous. Very disappointed in the tool.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,Thank you for sharing your feedback! We strive to offer high-quality products at affordable prices, and we truly appreciate you taking the time to share your thoughts.To ensure your feedback is properly addressed, we will create a support ticket for your case. Our customer support team will contact you via the email associated with your order within 24 hours and keep you updated throughout the process, and work with you until the issue is fully resolved. Please keep an eye on your inbox for our messages.Thank you for your understanding and support. We truly appreciate your patience and the opportunity to assist you.
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rolgeneral rolgeneral
Der Nutzer hat keine schriftlichen Kommentare hinterlassen.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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faisalsharify faisalsharify
Not working
Not working and gave a lot of stress to return it. Still I didn't received my payment.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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roycerolz roycerolz
Can't use without handles (arms)....
Someone forgot to include the bolts and nuts to attach the arms to the unit. 🙃😡😡
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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roderickturner50 roderickturner50
Vevor Post hole digger
Hey I bought this post hole digger and the 1st time I used it it broke so this is not good solid material at all
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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bhudson2338 bhudson2338
Not happy
Does not work very good. Not sure is something is wrong with the electrical but it takes forever to get started. You cannot turn it off and start it right back up. Won’t work.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Nicole Nicole
Horrible
Would give negative stars if it was possible. First time used it spun out if control and there is no way to stop it. Contacted Vevor and received the generic email response. Researched and found out thid as happening often with the 63cc. Then discovered Vevor discontinued the 63cc. No support from Vevor. Have a broken pos hole digger, no videos because who has their phone out when a tool is spinning out of control? Still no results. Ended up buying the 43cc from Vevor and have had no problems. Can't buy it, so can't say don't buy it. Vevor's customer service is horrible!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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knadeau63 knadeau63
Final missing items of a $500 order
This is the final item of a $500 order that never arrived. I tried to contact customer service, but their phone number does not work. So I have had to use email. And they still have not resent the item or issued a refund after over a month. All they want is a picture or a video. I am still at a loss as to how you are supposed to take a picture or a video of an item you never received? Maybe one of ya'll can enlighten me as to how to accomplish this? But after a month, I still have not received the item I paid for, not have they issued a refund. Your taking a huge risk of losing your money with this company. Do not recommend doing business with them.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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