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VEVOR Elektro Außenborder, Bootsmotor Heckmontage, 24 V, 39 kg Schub, 8 Gang Elektrischer Trolling Motor mit Batterieanzeige, für Kajaks, Fischerboote auf Süß-/Salzwasser, 915 mm Welle

Kundenbewertungen für VEVOR Elektro Außenborder, Bootsmotor Heckmontage, 24 V, 39 kg Schub, 8 Gang Elektrischer Trolling Motor mit Batterieanzeige, für Kajaks, Fischerboote auf Süß-/Salzwasser, 915 mm Welle

24 V 86 Pfund 36 Zoll

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Sa*** Sa***
Non funzionante e non c è un centro servizio clienti
12 V 55 Pfund 30 Zoll
Motore non funzionante dopo il secondo utilizzo e impossibile contattare il servizio clienti .
0 Leute fanden das hilfreich
Antwort des Kundenservice: Abbiamo ricevuto la vostra segnalazione relativa a questo problema e siamo rimasti in costante contatto con voi a riguardo. Vi abbiamo fornito una soluzione via e-mail e restiamo in attesa di un vostro riscontro. Vi assicuriamo che continueremo a seguire la pratica finché il problema non sarà completamente risolto. Vi invitiamo a controllare le risposte alla segnalazione e le notifiche via e-mail.
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phillipdojj@gmail.com phillipdojj@gmail.com
0/10
12 V 55 Pfund 30 Zoll
Stopped working after a few months
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Nemanja Nemanja
Mr
12 V 55 Pfund 30 Zoll
Very disappointed – failed after only 2 uses I purchased this VEVOR trolling motor around June 2025 and have used it only twice. The first time was just a short test. During the second use, it worked normally at first, but after being stopped for about an hour, it completely stopped working. The battery is fine and the battery indicator still works. When turning the propeller by hand, there is a noticeable grinding noise and the propeller is very difficult to turn, which strongly suggests a mechanical/bearing failure. I contacted VEVOR technical support, but 4 days have passed without any response. A motor that fails after only two uses is extremely disappointing, and the lack of response from customer support makes the situation even worse. I hope VEVOR will finally respond and resolve this issue. At this point, I cannot recommend this product. https://youtube.com/shorts/ytlTjXbgw80
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Doug Doug
None
12 V 55 Pfund 30 Zoll
Purchased in late November. Did not use until June. So far the motor has failed twice. Used to power dingy to shore. Arrived at shore, parked and stopped motor. Would not restart. Left dingy for a couple hours and then motor worked just fine (same battery). This has happened twice. Took the head apart no issues. I am thinking there must be a thermal switch in the motor itself. Both failures were after running the motor at full power for at least 20 minutes.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Larry Larry
Mr
24 V 86 Pfund 36 Zoll
I have been a huge vevor fan for the last 2 years and their products have always exceeded my expectations. But the 24v trolling motor missed the mark. I used the trolling motor twice and the forward gears stop working. I call vevor and they gave me great customer service but this motor was a complete failure.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Johnny Johnny
Intermittent
12 V 55 Pfund 30 Zoll
On the second time using the motor It intermittently would not engage the prop, the battery gauge was lit up but when you turned the handle nothing would happen. I would have to pull the handle out and in a few times to get it to work and that happened three or four times. But my biggest issue is with the customer service, after taking a number of days to get back to me on the issue They told me they could give me $69 and keep the motor which of course does not help me at all, I refuse and told them I'm on a day full refund and then after another day or two they said that they give me $129 and keep the motor which again is useless to me. In the last email that I got even though I was still wanting a full refund they said they would send me a replacement so at this point I was sick and tired of going back and forth and I agreed to the replacement. It's quite obvious what they're doing with trying to get you to take the cheapest possible option for them. In the future I will be quite weary of buying items from them based on that customer service.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Joel Kowbel Joel Kowbel
Garbage quality
12 V 55 Pfund 30 Zoll
When the extendable handle breaks off, you’ll need to superglue it. At the beginning of the 2nd summer, I find out 4 of my 7 gears don’t work. Cheap Chinesium - you get what you pay for
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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scottoi scottoi
Don't buy this motor
24 V 86 Pfund 36 Zoll
Don't buy this motor 1
Used this motor twice. On the second usage it smoked, stopped functioning, and left me stuck in the middle of a lake. Was within the return window so tried to return it but have been given the runaround for over a week. Today instead of the return authorization I requested I received instructions on how to open the motor and tape up wires. Should the customer be asked to repair a product they just received that has failed during normal use within the return window? Tried to call them today but after being on hold for 10 minutes it just disconnects. Used the chat function on the website to reach out to customer service and they said I will be contacted by the “relevant department” but refused to tell me what department that will be. Save yourself the headache and spend a bit more to get a quality product.
6 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Wilfred mcneil Wilfred mcneil
Trolling motor
12 V 55 Pfund 30 Zoll
Transom mount too narrow for nucanoe 2.5” too narrow most 3.5”
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Antonio Antonio
Mai ricevuto
24 V 86 Pfund 36 Zoll
Ho ordinato il fuoribordo il 9 luglio 2025. Non è mai stato spedito,il 27 luglio sono stato rimborsato per intero, ma sono comunque rimasto insoddisfatto perché il motore mi serviva durante le vacanze estive.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il suo problema sia stato risolto tempestivamente. Per ulteriori domande, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota di questo problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. La ringraziamo per il suo feedback, che ci aiuta a migliorare i nostri servizi.
Übersetzung der Rezension in Deutsch
Übersetzt aus Italienische Sprache
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