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VEVOR elektrischer Schmelzofen 1650 W digitaler Schmelzofen, elektrischer Brennofen mit max. Temperatur 1200 ℃ für Wachsausschmelzguss Ton-DIY Metallglühen Keramikbrennen PID-Temperaturregelung

Kundenbewertungen für VEVOR elektrischer Schmelzofen 1650 W digitaler Schmelzofen, elektrischer Brennofen mit max. Temperatur 1200 ℃ für Wachsausschmelzguss Ton-DIY Metallglühen Keramikbrennen PID-Temperaturregelung

20.3 cm x 12.7 cm x 15.2 cm

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Michael Michael
Never been shipped
Ordered July 7th and never been picked up/shipped by Purolator based on tracking. I was made to wait 15 days until they gave me a full refund.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Übersetzung der Rezension in Deutsch
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Erin Erin
Such a disappointment
Bought this back in April and I’m on my second one. Th 1st one didn’t heat at all and now my second one won’t heat to temp. Customer service is so abysmally bad that I’ll never buy another product here. I bought the protection plan for a year and they’re refusing my request for a refund.
4 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Übersetzung der Rezension in Deutsch
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Pete Pete
Mr
20.3 cm x 12.7 cm x 15.2 cm
Nice piece of kit ,works well and only issue I have is that the elements are not replacable , even if the kiln box with the elements was a part that could be sourced I would pay a reasonable amount for it rather than having to scrap this piece of equipment after say 80-100 uses. It means that if I get 80 firings and then have to dump the kiln because the elements fail or do not hit high enough temperature then each firing costs over €5 without thinking about the environmental aspects of disposing of the kiln. Vevor please develop an element replacement strategy???
6 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Justin Craig Justin Craig
Dr.
The heating elements on 2 of these electric kilns burnt out at 1155 degrees Celsius despite following all instructions and the devicevbeing rated up to 1200 degrees Celsius. I would appreciate repair instructions and/or replacement parts, if not a replacement product. These furnaces should not be rated up to 1200 degreess, more like 1100 degrees
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Justin Craig Justin Craig
Dr.
The heating elements on 2 of these electric kilns burnt out at 1155 degrees Celsius despite following all instructions and the devicevbeing rated up to 1200 degrees Celsius. I would appreciate repair instructions and/or replacement parts, if not a replacement product. These furnaces should not be rated up to 1200 degreess, more like 1100 degrees
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Jessy Jessy
Worked fantastic about 5x. Then died.
Ran bisque multiple times, then 2 glaze fires and now it will not run at all. The fuse is fine. I am pretty disappointed in this being barely used at all for over $500.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
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Reid Jackson Reid Jackson
Metal Caster
While advertised as being a solution for lost wax casting - this will not function as a burnout oven for a few reasons. First the manual warns against using this device for more than 2 hrs continuously. This alone would render it unusable for most burnout cycles. Second, there are only 9 schedule steps available in the program, and can only be set to 60 minute durations. this again limits the programs to 9 hr totals even if the manual is incorrect. With my burnout cycle totaling 12-13 hrs, the limitations of this device render it unusable for my purposes. I would like to return this device.
3 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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EVR EVR
Purchaser
I would like to review this item for you but have not received it YET!
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Constance Murray Constance Murray
Vevor kiln
Not working. Doesn’t reach temperature or goes way over and gets too hot. It won’t follow program that I give it no one from company is helping although I was promised someone would contact me
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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Chris Chris
Kiln
I used it twice and It broke,now im sitting here with a kiln that doesn't work,and to top it off I have fix it myself.i guess I wont recieve the replacement for 3 weaks.dont buy this kiln.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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