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VEVOR Rollstuhl Elektrisch Faltbar, 19 km Reichweite, medizinischer Roller bis 100 kg Tragkraft, Elektrorollstuhl mit 30,5 cm Reifen, für Senioren und Behinderte, Leicht zu transportieren

Kundenbewertungen für VEVOR Rollstuhl Elektrisch Faltbar, 19 km Reichweite, medizinischer Roller bis 100 kg Tragkraft, Elektrorollstuhl mit 30,5 cm Reifen, für Senioren und Behinderte, Leicht zu transportieren

Unverstellbar-17,5 Zoll-220 Pfund

Kundenbewertungen

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Robert Harold KNAPMAN Robert Harold KNAPMAN
Vevor wheelchair
Arrived promptly and was essentially assembled already. Works fine and with a bit of practice, will be of great benefit to my 82 year old friend.
1 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
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birdiemanmw2 birdiemanmw2
issues
I got this wheelchair for my grandpa, however there are issues 1. The comfort is lacking for him. he's a larger person and finds the top bar uncomfortable and digs into the top of his back, even with the pad on it. also, the headrest is in a strange spot causing it to be too far back and useless. his posture is not great, but even for me, with excellent posture, i still find the headrest to be too far back. 2. he finds the power to be lacking. it's usable but going over bumps and small ledges around where he lives can feel unconfident. however, i do think this can still be a good wheelchair for someone who fits it well
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Roy G Roy G
Poor Customer Service
The quality of the electric chair is good but the customer service isn't good. This wheelchair was advertised that the controls could be setup on either side. It came setup for the right hand. We needed it for the left hand. The bracket for the control was not universal to be used the same on either side. The setup on the left was not possible to be configured the same using that same bracket. Customer was no help. I contacted them twice and they did not address my problem and considered it solved when they did nothing. I ended up doing my own modification to solve the problem. Do not order this chair if want to control it from the left side. I hope nothing goes wrong with this chair as I suspect I will receive no help from their customer service
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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mpeacock mpeacock
No instructions, No help from Customer Service
No instructions, No help from Customer Service 1
Arrived 2 days ago. Complete piece of junk. Cheap materials, no instructions for the several bags of nuts, bolts, washers and brackets. No brakes were with the chair, and the customer service is an absolute joke. Trying to return this thing! That seems to be a challenge as well!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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mario.morales.magnolia mario.morales.magnolia
Need a refund or exchange
Sorry, to say this wheelchair didn't work with a fully charged battery we'll not engage to move.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Marv Marv
retired
Will not turn left or right without going forward. Not good in tight spaces. I do not like the voice directions. "Reverse,use caution", "welcome to your wheel chair"etc. Is there any ay to disconnect this ? Is there a replacement control panel without this feature? Thanks Mar
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Carlton Bryson Carlton Bryson
Terrible customer service
Customer service is terrible. Chair is broken paid for extended warranty been a wk and no one has gotten back to me after being told 1-2 business days. My mother is at therapy retreat and im having to rent a chair for 90 a day.. i
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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Rachel Spotswood Rachel Spotswood
Miss
It works, but its very loud the battery/motor when using. How to make turns and very uncomfortable on my body. I wish I had the time to shop around more but I lost my legs and need some thing asap.
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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FRANCISCO FRANCISCO
silla de ruedas
Unverstellbar-17,5 Zoll-220 Pfund
Buenas, no puedo decir que bien por que llevo un mes esperando por el pedido y todabia no me dicen ni cuando me va a llegar. Muy mal.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hemos recibido su ticket sobre este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted en un plazo de 24 horas y le ayudará hasta que se resuelvan todas sus necesidades. Esté atento a las respuestas a los tickets y a las notificaciones por correo electrónico.
Übersetzung der Rezension in Deutsch
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hupper60@hotmail.com hupper60@hotmail.com
Wheelchair review
Hello, In regards to your request for a product review of the "All Terrain Wheelchair" . I have had thus unit for about 3 weeks now and it seems to be of sturdy construction, after the initial battery charge up. I was excited to have an all terrain unit that would get me from my house to my shop, I lost my right leg above the knee last July and spent considerable time in the hospital. As I said I was excited to try my new wheelchair, for the first few days it seemed the unit operated properly but as time went on and the chair received more use, I found it somewhat lacking in power to overcome small obstacles. The unit hesitates and labors to move up slight slope grades. As advertised the chair would travel some 13 km on a full charge, I have found that may have been a bit of an exaggerated claim. The battery seems to discharge rather quickly and seems to require a considerable amount of time to recharge the battery. It concerns me that the battery charge seems not to be sufficient to allow any extended use especially for 13 km, one fears being stranded far from home. I seem to be concerned about it's capabilities and find it spends most of it time parked. I believe it best to sell this unit in the near future. Thank you Garry Huppe
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Also, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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