Kundenbewertungen für VEVOR 230V Elektrische Seilwinde 400kg bis 800kg Hubhöhe 12m Seilzug Motorwinde 1450W Motor Flaschenzug 10m/min Hubgeschwindigkeit Hebezug mit kabelloser Fernbedienung Seilhebezug Kettenzug

The crane has been disappointing as the electric motor has started making extremely loud noises as it struggles to pick up weight after about 3 weeks of use. We have used similar cranes in the past from other brands that have had much more success. The wireless pendant is a nice feature for this crane and installation was simple.

When using the wireless remote, you can only go all the way up. If you stop anywhere is the ascent run, you can not go up any more, you have to lower the work all the way to the floor and start all over again. What is causing this?

contacted vevor several times to purchase a trolley for my pa800.instead of giving me a part number for a trolley they sent me a explanation of a trolley and how it would help me.i since did my own research and purchased one from a better source.

La máquina tiene una pinta espectacular pero no funciona el cable lo suelta y no lo recoge. He intentado contactar con el servicio técnico y no lo he conseguido. Espero que se solucione con prontitud...........................................................,............................,..............,...................................,,,,.........................................................................................................................................,........................................

Je viens de l'installer il fonctionne uniquement à la descente, pour la remontée il y a un clic et rien ne se passe. D' autre part les vis prévue pour la fixation sont en 10 mm alors que le modèle a besoin de 4 vis en 8 mm.

Jamais reçue je voulais commander par la suite en treuil à câble camion et vaporisateur électrique mais pas sérieux.

Buna ziua, am comandat acest troliu electric VEVOR Troliu electric cu cablu de sârmă, 2200 lb, 1600W, 220V, telecomandă wireless, cric electric de ridicare, troliu portabil, electropalan electric dar a venit doar cu telecomanda wireless desi in prezentarea produsului sunt prezentate doua telecomenzi una cu fir si una wireless.Aveți mare grija cand comandati deoarece veti primii doar telecomanda wireless si vi se va spune daca faceti ticket vor spune ca ei rezolva problema de fapt lasandu-va cu problema nerezolvata.Livrarea a fost conforma dar suportul cu clienții din partea companiei VEVOR lasa mult de dorit.

No lebanta loq pone ni la mitad lebanta me arrepiento de comprarlo

No tengo registro de reembolso

ME- Just opened unit box today & it appears that it was dropped on its end. Packing material inside is damaged & housing on side of hoist is cracked. THEM - Thank you for contacting us. We’re reviewing your request and will provide a detailed update within 48 hrs. — THEM - We would like to confirm with you whether the packaging is also damaged? To determine more precisely what the problem is, could you please also take a photo? We look forward to your new feedback. M ME - Good morning. The package appears to be OK. I do think that the protection inside was inadequate for such a heavy item. Here are some pics. The first pic is the side that has the damaged side of the hoist. It looks fine. The side with the lack of tape is the side that contains the damaged. I believe that is just poor interior protection that lead to the damage. It’s a heavy object. Just needed more inside. THEM - Thank you for choosing our product and taking the time to give us feedback. We take your problem very seriously and will do our best to resolve it. The information you provided is currently undergoing technical diagnostics, which will take some time. Typically you will receive a response within 48h. In order to resolve your issue as quickly as possible, I have marked this case as a priority and will contact you as soon as there is progress. — We can send you a new Fan blades and wind shield as spare part. You can receive it within 10-15 working days. When you get the replacement parts, you could swap and see if it works again. And confirm your address to see if it is still usable. Please note: If you are contacted by customs, please contact us first to confirm. If you still have any question about this, please let us know again. ME - I had to move ahead on my project without this one. I also think it’s prudent to return it as I’m unsure if there will be any other damage. THEM - Can you please try to replace the accessories after receiving them and reuse the product? If the problem cannot be solved yet, we can offer you other solutions. Could you please keep this product if we offer you 78 CAD as compensation for the damage you suffered? Could you accept this offer? ME - I appreciate the offer but I had to find another way to do my project without it. What I was doing was time sensitive & finding the damage when I needed to actually use the part was not helpful. I would like to return the unit. THEM - We do not recommend returns or exchanges. Since our warehouse, which deals with customer services, is very far from you, there will be several problems when you return the goods, for example: the goods might be lost or broken due to shipping. Therefore, it is better that you keep it to reduce the losses. We can offer 156 CAD partial refund for you if you need. Then maybe you could keep the product. Please think again. We ask for your understanding and apologize for the inconvenience. We hope to have your answer quickly.