Kundenbewertungen für VEVOR Elektrische Seilwinde, 1000 kg, Motorwinde mit 100 m kabelloser und 4,2 m kabelgebundener Fernbedienung, 12 m Hubhöhe mit Einzelkabel, Einzel-/Doppelschlingen, Hebezeug für Garage, Lager, Fabrik

I ordered this winch to use for a lift for the loft in my shop I installed it. I don’t intend to lift anything more than 1000 pounds max. I used a double pulley system which makes the winch as advertised rated for 2000 pounds I installed pulleys rated for 4000 pounds after operating the winch only six times I noticed one of the strands on the wire cable had become detached. I retracted it and removed that one strand began operating the winch again checking the pulleys and operation after two operations I noticed more strands coming undone. I stopped operation and remove the cable contacted VR for support was told someone would contact me within 48 hours. I did not accept this as meaningful support as I was in the middle of operations and needed the use of that winch and hoist. I’m very disappointed in this company‘s response. It cost me a lot of time and effort. I purchased a new wire cable from a local supplier and reinstalled it without the help or support from VV. There’s nothing in there Manuel that addresses this issue of note the manual that accompanied with it that had to be downloaded and printed is lacking a lot of information in my opinion. Attached is a photo of the cable. I will post this comment on my social networking sites to hopefully prevent other customers from dealing with this company’s lack of support.

Bonjour j ai acheter un treuil électrique vivor Il a marcher une heure et après plus rien

Arrive with damaged fan cover on the electric motor. Had to remove to be able to use. Does not engage all the time and sounds like the gears inside are grinding. If unit was working properly, I assume the rating would be much better

Absolutely horrible service I ordered it. It came. It was missing the cord. I’ve been emailing back-and-forth for over two weeks. The reply I got yesterday was it was a remote control unit with no cord. It wasn’t supposed to have a cord. I purchased one two weeks earlier that had a cord I sent them pictures of the ad that shows the cord in specifically states there is a cord and a wireless remote, absolute worst service of any company I’ve ever used.