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VEVOR Elektrische Seilwinde, 600 kg, Motorwinde mit 100 m kabelloser und 4,2 kabelgebundener Fernbedienung, 12 m Hubhöhe mit Einzelkabel, Einzel-/Doppelschlingen, Hebezeug für Garage, Lager, Fabrik

Kundenbewertungen für VEVOR Elektrische Seilwinde, 600 kg, Motorwinde mit 100 m kabelloser und 4,2 kabelgebundener Fernbedienung, 12 m Hubhöhe mit Einzelkabel, Einzel-/Doppelschlingen, Hebezeug für Garage, Lager, Fabrik

598,8 kg Verkabelt/drahtlos 1,60 m

Kundenbewertungen

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Alle Rezensionen übersetzen in Deutsch
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freddy freddy
A few big flaws
I got the hoist to install in my garage mainly to help deploy a fold up trailer, but it would also serve as a general purpose item. I installed it on a 10' rail so it could be slide back and forth to lift things into the trailer. It seems to be a good hoist but has 2 real flaws and a tiny one. First, the wired remote is permanently attached. I specifically bought the hoist because it had a wireless remote so why would I want to have the wired remote always dangling in my way. And no good way to attach it to the hoist. I got a wiring diagram to install a connector in the power cable so I could remove it but I have been warned this will void my warranty. Second, I will need to put another power outlet in the middle of my 10' rail. I did get a 8' coiled power cable that coils up to 3' but, again, voids my warranty if I replace the stock cable. Lastly, a red light blinks whenever the hoist is plugged in - no way to turn it off. A nit but it annoys me. I will have to install a switched plug now. So, just know what you are getting into.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
br*** br***
Strong Hoist.
Hoist had damage on the frame like it was hit or dropped at the factory, was also missing a bolt. Vevor offered a resolution which I'm happy with. So far hoist is working fine. The remote control is handy.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Joeyp Joeyp
Not all hardware is available
Purchased this hoist and the corresponding support arm. Be aware that despite clearly showing how to do it and stating it can be used that way, mounting on the thicker (50mm) short arm can't be done out of the box. Neither the hoist or arm come from Vevor with the correct sized mounting bracket to attach the hoist. Vevor does not sell them nor provide them. Support told me to go to a hardware store. Who also sells hoist btw.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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corpsvet2000 corpsvet2000
Do not buy. Junk. Quit working after first use
Quit working after first use!! Do not buy. Gave one star because I can't give zero.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464178381915136] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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rory12.rh rory12.rh
Nothing
Did not work right out of the box, motor was seized. Fix solution from Vevor, throw it in the garbage. Getting full refund
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
nolaguy nolaguy
does not work with associated boom bracket
Still not able to install/ use this. Hoist comes with 2 "U" brackets to connect it to the boom arm but the brackets are 42mm while the arm thickness is 52mm. I have brought this to the attention of Vevor CS but as of this writing I have received no follow up. UPDATE: FInally found a source of correct size "U" brackets (51 mm ID) and installed as directed. On first test I dropped the cable 20 ft and connected it to a 20# weight. I raised the weight to within 2 ft of the winch when the cable and drum stopped and refused to go further. I tried to reverse the winch but only heard the motor whine but the drum did not turn and cable did not move. I disconnected power and removed the weight , then re-connected power and tried again in both directions. I heard the motor engage but the drum and cable did not move. I am not impressed with Vevor products.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Mark Morningstar Mark Morningstar
Poor Customer Service
Received this hoist the first week in August. It did not work, would not travel in either direction more than an inch or so. Now after 28 emails back and forth with Vevor, the problem still has not been resolved. At first, they asked me to take and send in videos of the issue, I did, 3 times. They would email me back and say they could not open the video, but I could. The third time, I sent the video in 3 different formats. Every time I would respond to an email, withing the next day I would receive another email stating that if I did not respond, my ticket would be closed and marked as resolved. They then emailed me and asked me to open the equipment and check for damaged or loose wiring. I did as they asked and let them know everything looked good, but it had not changed a thing. The next time I heard from Vevor they offered me $51 refund for a hoist that they sell for $193.90, for my inconvenience. I explained that I still needed a working hoist so they responded back with an offer of $84 refund. I am now in the first week of September and guess what, I still have nothing. No replacement hoist, no full or partial refund, nothing. Vevor is obviously not the company I thought they were and, no surprise, they do not list a phone number you can call with any issues.
5 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Tomas Tomas
EXTREMELY DISAPPOINTED – POTENTIALLY UNSAFE ELECT
997,9 kg Verkabelt/drahtlos 1,60 m
EXTREMELY DISAPPOINTED – POTENTIALLY UNSAFE ELECT 1
⭐ 1/5 – EXTREMELY DISAPPOINTED – POTENTIALLY UNSAFE ELECTRIC HOIST I am extremely disappointed with both the VEVOR electric hoist and the way VEVOR has handled my complaint. The hoist failed after approximately **3 minutes of use**. It was practically brand new and had only performed **three test lifts with a load of around 10 kg**. After this extremely short period of use, the hoist became **very hot and there was a burning smell**. It then stopped working properly. Now it is **impossible to switch the hoist on**. Every single time I try to start it, it immediately **trips the electrical circuit breaker**. For safety reasons, I will NOT attempt to use it again. In my opinion, an electrical lifting device that overheats, smells burnt and repeatedly trips the circuit breaker could potentially be dangerous. What disappoints me even more is VEVOR's handling of the complaint. I opened **Ticket #3738487** and clearly explained the problem. I asked VEVOR to tell me whether they would **repair the defective hoist, replace it with a new one, or refund my money**. Instead of providing a concrete solution, I keep receiving automated messages informing me that my ticket will soon be marked as **“Solved.”** How can the case be considered solved when: * the hoist is still completely unusable, * it has not been repaired, * it has not been replaced, * and I have not received a refund? This is, in my experience, an extremely poor way to handle a warranty complaint involving a potentially serious electrical fault. A lifting device is equipment where **reliability and safety are extremely important**. A product that fails after only a few minutes of very light use and repeatedly trips the electrical protection is not something I am willing to continue testing. Based on my experience so far, I consider VEVOR's handling of this complaint completely unacceptable. **I currently cannot recommend buying VEVOR equipment to anyone.** If VEVOR eventually resolves this properly by repairing or replacing the defective hoist or providing a refund, I will update this review accordingly.
6 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Giuseppe Giuseppe
Titolare
598,8 kg Verkabelt/drahtlos 1,60 m
Non funziona bene molto lento il cavo non idoneo si ingroviglia sostituito il cavo ed è migliorato
0 Leute fanden das hilfreich
Antwort des Kundenservice: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.
Übersetzung der Rezension in Deutsch
Übersetzt aus Italienische Sprache
Siehe Original
O.S. O.S.
Herr
997,9 kg Verkabelt/drahtlos 1,60 m
Die Winde ist für den Preis OK. Ich habe sie bisher einmal genutzt.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!

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