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VEVOR Kommerzieller Eiswürfelbereiter Eismaschine 34 kg / 24 h, Leichte Würfeleismaschine 5,6 kg Eisspeicherkapazität 36 Stk. Eiswürfel, Edelstahl Eiswürfelbereiter inkl. Wasserfilter & Eisschaufel

Kundenbewertungen für VEVOR Kommerzieller Eiswürfelbereiter Eismaschine 34 kg / 24 h, Leichte Würfeleismaschine 5,6 kg Eisspeicherkapazität 36 Stk. Eiswürfel, Edelstahl Eiswürfelbereiter inkl. Wasserfilter & Eisschaufel

34,5 kg 5,6 kg

Kundenbewertungen

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Alle Rezensionen übersetzen in Deutsch
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Conchi Conchi
Estafa
La máquina nunca ha llegado a mi casa
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
Übersetzung der Rezension in Deutsch
Übersetzt aus Spanisch
Siehe Original
Brenda Locklear Brenda Locklear
Ice maker
Ice maker 1
Ice maker lights up but, it doesn’t work at all, I need a replacement please contact me , so this is 12 days I have been trying to get this resolved !!! I’m thinking this company could do better than this, could you imagine if this were you on the opposite side. Have respect for your customers.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we sincerely apologize for the inconvenience this has caused you , the team have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Barry Barry
Leaks
Leaks 1
Unit leaks caused damage to drywall , went through it with tech support and got 100$ off on unit
1 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Troy Troy
Damaged on arrival
I have not been able to use this as of yet. I received the product damaged and chatted with customer support as soon as I had it out of the box. I showed them pics of the unit and box. I was told to wait up to 48 hours to get a reply on the next step of what they are willing to do to fix it.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
George Hart George Hart
Mr
Do not purchase from Vevor !! I purchased an Ice Machine snd it quit working after a few hrs and Vevor is not standing behind there product !! Been trying to resolve this for almost 2 weeks and still nothing from Vevor !! They are probably like this with all there products !!!!!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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brandon kirk brandon kirk
Owner operator
Showed up packaged great but does not work. Can't get a response from customer service either. Attempting to get a refund.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
SAS Janssens&Grange SAS Janssens&Grange
Panne
130 Pfund/24 Stunden Einzelner Wasserzulauf
J'ai acheté une machine à glaçon et je ne peux pas travailler avec elle est en panne . J'attends que un téchnicien me téléphone ou le retour de la machine.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
Siehe Original
 Craig McDaniel Craig McDaniel
Problems with product and refund
Recieved ice maker and noticed at installation that the door has a 1/4 inch gap on top of ice door. Tried it for a short time and asked for a refund ! They agreed and sent a return label! Said as soon as I shipped and provided proof, which I did, they would refund my account immediately! Shipped on May 5 and delivered on May 8. Sent messages on ticket during that time frame and no responses. They keep closing the tickets. Did the online chat Monday and still nothing! This is ridiculous on how they avoid customers!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Trenton westfall Trenton westfall
Don’t do it ! !
Don’t do it ! Less than a year with little use the machine stopped dropping ice. My understanding this a fairly common issue. Contacted Vevor , after a little back and forth stuff they decided it was ok to offer me 20.00 yes 20$ to get it fixed myself ! There is a variety of problems with that as I hope you can see. Main one is no one in my area to work on such things that I’m aware of. If it wa used often and had a couple years on it I might understand. It was used on 6 weekend camping trips ! There are a lot of options out there don’t chance this one or the unreasonable company to back the product ! Picture ( if it downloads) shows the big chunk of ice I get after the machine sits for 2 hours and starts to thaw ! Never mind won’t load and I have put too much time into this already.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Hursit Sungur Hursit Sungur
S
130 Pfund/24 Stunden Einzelner Wasserzulauf
Obwohl ich neu gekauft habe Wasserpumpe schon nach 3 Woche defekt.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.

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