Kundenbewertungen für VEVOR Bierbrauanlage 30 L (Brauvolumen), Maischekessel mit Pumpe, Elektrisches Brühsystem zum Bierbrauen, 100-2500 W Braukessel, Automatischer/Manueller Modus Rezeptspeicher Timer Temperaturregelung

The lid of my hob exploded of its own accord when it had already cooled down and was sitting on the table; fortunately, I was in another room at the time. I wrote to customer services; I was asked to send the serial numbers, and I did everything as requested, but instead of the faulty part being replaced, I only received a thank-you for sending the numbers and a promise to send the necessary part. Almost a month has passed, nothing has been sent, and now I’ve read that my issue has been marked as resolved. After all, you can’t even buy a cover like that from them. PS After a long exchange of messages, I finally received a new lid for the pot under the current warranty. So, instead of the one star I’d given before, I’m giving three, and I now view this shop in a different light. They’ve regained my trust, which I’ll be sure to mention on my social media. Of course, I’d have preferred to buy a new one rather than wait so long, but the problem is that you simply can’t find one anywhere – thanks to Vevor for their support.

Tested a few times. Keeps shutting off. There is enough water in it, don't need help otherwise the water doesn't flow through properly. I regret this purchase.

Pas trop fiable … Carte électronique crame puis quelques utilisations plus tard , capteur de température défectueux Et toujours de grosses difficultés à se faire entendre pour qu’on est accès à une solution aux problèmes

Il sistema di ricircolo per il mosto nel mio caso perdeva ho dovuto mettere del Teflon anche però non è la soluzione più adatta, perché con il calore tende a diventare più morbido

L'appareil ne fonctionne pas Il s'arrête en cours de cycle impossible d'avoir le SAV

J'ai commandé cette cuve qui m'a été livré en moins d'une semaine. emballage parfait, mais matériel incomplet. C'est dommage. Après de nombreux échange avec le service après vente, j'ai reçu la pièce au bout d'un mois. Il ne me reste plus qu'à tester le matériel : j'espère qu'il fonctionne.

Reçu avec un enfoncement sur la cuve malgré un excellent emballage, ce qui laisse à penser qu'il à été emballé" ainsi . pas de notice en Français, hors la loi française est très claire sur ce sujet https://www.legifrance.gouv.fr/loda/id/LEGITEXT000005616341 après la 1ere utilisation uniquement avec de l'eau pour tester la machine, un dépôt style oxydation c'est formé sur le fond de la cuve, il a fallut gratter pour le retirer. la même chose est revenue après le 1er brassage, ça commence à être inquiétant ! c'est dommage, car une fois le fonctionnement compris c'est assez sympa à utiliser

No enciende. Un làstima. El sistema funciona como se espera y mantiene bien la temperatura. Los accesorios que incluye son bastante útiles

I bought the kettle and was able to use it three times. During the fourth brewing there was a technical malfunctioning causing the thermostate to burn, rendering the kettle unusable. Even though I know things van malfunction, I expect a certain level of service. I let Vevor know that this problem occurred, the told me they would look into the problem, and that was it. No further reaction, no solution to my problem, ... I really regret this and hoped for a solution, but there's only silence, deafening silence. Be advised that the kettle is not of the highest quality - to je used 3 times - but keep in mind that service after sales is really non-existent.

You sent me a completely defective product that produces rust instead of beer. When I requested a replacement, you responded twice with a minimal compensation offer. After I refused the compensation and clearly requested either a full refund or a proper replacement, you closed the ticket as if the issue had been resolved. This behavior is unacceptable.