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VEVOR Duschsystem-Set mit 12 Zoll Regenduschsystem / 6 Zoll Wandmontagekopf / 2 in 1 Handbrause, drehbarer Doppelregenkopf (3 Funktionen), Messingventil und Verkleidungssatz, gebürstetem Gold

Kundenbewertungen für VEVOR Duschsystem-Set mit 12 Zoll Regenduschsystem / 6 Zoll Wandmontagekopf / 2 in 1 Handbrause, drehbarer Doppelregenkopf (3 Funktionen), Messingventil und Verkleidungssatz, gebürstetem Gold

30.5*15.2cm Gebürstete goldene Farbe Thermostatisches Mischventil

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18 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
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st*** st***
Pas reçu
30.5*15.2cm Verchromt Thermostatisches Mischventil
26091700924207121259 ou et ma commande
1 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
Siehe Original
brc1263 brc1263
DO NOT BUY !!!!
DO NOT BUY !!!!!!! I recently renovated my bathroom and installed this system. It never worked. I open a ticket and asked for a replacement. Vevor would not send it out. I had to provide a video showing the unit not working. Their response was to remove the sealing rings on the push button controls, that didn't work. Next they offered half of the money back, so my response was how does that fix my shower? Then they offered a full refund, that still didn't fix my shower. I asked several times for replacement unit but they wouldn't send one. I ordered one myself and had it shipped, swapped out the cartridges in the shower body valve but it still doesn't work. I still haven't received my refund either for the first one. So now I have two of them that don't work and will have to rip out my brand new shower to replace this with a brand that will actually work. A company this big doesn't have customer service that you can call and speak with a person is horrible. Everything done through written "ticket" that takes forever.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Christian Christian
Williams
Do NOT buy this shower set. I was really excited about the VEVOR 10-Inch Ceiling Mount Rainfall System with the matte black finish, but it has been a complete nightmare since day one. Within just a week of professional installation, the selector buttons stopped working completely. You can't switch between the ceiling head, wall head, and handheld spray properly. Worse off, the valve started leaking inside the wall within days of putting it in! Matte black trim looks sleek out of the box, but none of that matters if the internal brass valve and components are this poorly made. Save yourself the headache, the plumber fees, and the water damage. Look elsewhere!
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Alexia Alexia
DO NOT BUY.
Very disappointed. I purchased two shower faucet sets, and 4 out of the 6 buttons are defective. They either get stuck or remain partially open, causing continuous water flow. The defect could not be discovered before installation, so I had to pay for additional labor just to diagnose the issue. Customer service has been extremely frustrating. After more than a week, I am still being told to “wait another 48 hours” with no actual solution. I expected much better quality and support. I cannot recommend VEVOR based on this experience.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Shawn wettig Shawn wettig
Owner of Wettig Construction
All very good quality except for the buttons (valves) to turn each head on. They all stick and dont come on. I bought 3 systems and they all have the same problem. I was hoping to use them in my remodel business but I will not now. This has been extremely frustrating. Hoping somone will reach out to resolve this problem. I am down to the last working valve.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
TF TF
Product was wet
We haven't installed it yet (still working on the reno) but it seems like decent quality. The only issue is that the product was wet when it arrived, there was water in the lines. So not sure if this was a used return that I received? I hope it works.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Paul Paul
Mr
Absolute trash! I had this installed for my new bathroom renovation, after install, some of the buttons would stick resulting in the water to kick on randomly. After a couple weeks the shower unit came on and would not turn off at all. I had to hire an emergency plumber to come to my home and install water shut off valves for my bathroom so I can use the rest of the house until I can get this fixed. Now, I need to tear this trash out and install a quality unit. Vevor customer service has not assisted with this so I'm out $300 for the unit and nearly $1000 for plumbing costs. Do not buy!
2 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Mike Mike
All kinds of problems with the buttons
So we put this thing in and the buttons are a pain. They hardly ever work. They get stuck in the off position and you have to keep pushing them to get them to work. The problem is we retiled around this thing so, we're kind of stuck with it. We bought two just to have a backup if this thing fails. All in all, a don't buy!
4 Leute fanden das hilfreich
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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