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VEVOR Duschaufsatz-Set, 1828 x 1828 x 32 mm großes Duschwannen-Set mit ABS-Mittelflansch, wasserdichter Duschaufsatz, Membran und Leiste, Duschwannen-Neigungsstangen, passend für Badezimmer

Kundenbewertungen für VEVOR Duschaufsatz-Set, 1828 x 1828 x 32 mm großes Duschwannen-Set mit ABS-Mittelflansch, wasserdichter Duschaufsatz, Membran und Leiste, Duschwannen-Neigungsstangen, passend für Badezimmer

Grau 72 x 72 Zoll

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William Malave William Malave
Horrible return experience
Dunkelgrau 38 x 60 inch
Product, in this case a shower kit, is not bad. My review is towards their return policy and my experience trying to return one f these. So you can get a better picture, I have bought three of these when I tried to return one of them. The reason for returning was that it didn't come when initially promised and when it did the box was damaged and my replacement order had already come in. I can give you all the details and facts but it will probaby be denied or manipulated by Vevor. So, to summarize, returning one item, when I had already been established as a reliable customer ( or so I thought), is the worst experience I've ever have with any online business in my life. So my advise, buy here only if you don't care about their return policy. And even if you think that you are within your rights to returnan item, it's going to be a very discouraging moment. 😞
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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David L David L
Mr
Dunkelgrau 38 x 60 inch
Not fit and not able to return even before 30 days, be awared
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, we trust this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to confirm that we’ve finished the necessary actions to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration this may have brought—your satisfaction is our priority, and we’re dedicated to making things right.
Übersetzung der Rezension in Deutsch
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promar promar
owner
Grau 48 x 48 inch
tried to return never got a response from VEVOR Made multiple attempts to try to return shower base my customer was not happy with product wanted a more stable and secure product , decided to go with much more expensive shower base made by KBRS company, who stand behind there products and are easy to deal with on returns and product info your customer service is terrible
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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Al Al
Delivery
Grau 38 x 60 inch
I lost a job because there delivery was late by 2 weeks not sure what happened but I order before never had issues they need to change the delivery company Purolator sucks
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Aaron Aaron
Never came
Dunkelgrau 38 x 60 inch
Said it shipped over a month ago. Tracking said it never did. Only label printed. Then a month later said the shipper must have lost it and that’s it. No offer to send another one out
0 Leute fanden das hilfreich
Antwort des Kundenservice: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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