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VEVOR Duschrinne 609 x 70 x 70 mm Bodenablauf 42,5 L/min Ablaufrinne Edelstahl 304 Abfluss Duschablauf versetzt mit Flieseneinsatz rechteckiger Duschbodenablauf eleganter Abfluss mit Haarsieb schwarz

Kundenbewertungen für VEVOR Duschrinne 609 x 70 x 70 mm Bodenablauf 42,5 L/min Ablaufrinne Edelstahl 304 Abfluss Duschablauf versetzt mit Flieseneinsatz rechteckiger Duschbodenablauf eleganter Abfluss mit Haarsieb schwarz

Glänzend Edelstahl Schwarz + Fliese 24 inch

Kundenbewertungen

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Wayne Wayne
Buyer
Rostfreier Stahl
The products top does not fit tightly allowing it to easily be knocked out of place and as well the area between cover and the body of the part is where the liquid would flow along with and dabree ending up building up dirt etc . The products cover / lid is higher than the body of item making water flow incorrectly as stated above. Also it seem this company needs pictures etc in order to return due to not satisfied with products. Shouldn't have to jump through hoop to return merchandise!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
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Owen Owen
Horrible return process!
Two of the four sections arrived damaged. Therefore I could not use any. I asked for 2 new sections to be shipped to me. I sent photos of the damaged goods, along with photos showing that the box had been damaged in transit. I had purchased the shipping insurance. However when I made the claim I ran into numerous emails being sent back and forth. They did not honour the shipping insurance. Nor did they want to give me a full refund. They offered to give me back $30 at first. Right! To cover a $159.00 item! I refused; they then offered $40. Again I refused, and they offered $80. Finally after telling them I was going to go through my credit card company they refunded me most of the item value back. This whole process took over 3 weeks to resolve. I have dealt with Vevor for a number of years and have never had an issue with damaged goods. Not sure if I would ever buy from them again. I felt like I was not treated as a customer.
4 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Ronald Longo Ronald Longo
What do you expect from china
Install is schecthy be prepared for more work then expected...simple but not easy 😕 this product will need to be concreted in\n Or it will float away, no feet on it to be secured. Undergroundand plastic is too thin to mount anything, too. You're going to need to fully concrete your unit in or it will float.... A couple mounting brackets to anchor a footing in the ground would have been very helpful.But like I said, what do you expect from China?\nSet your own risk also, you do not want to hit it very hard.Cheap chinese plastic
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
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Betty Riegler Betty Riegler
Mrs
Homes in top grate are large. So large the trench will fill with debris. I’ve been trying to contact their customer service department to return these for almost 3 weeks. Keep getting the runaround about wanting pictures. Finally got something today. That said you can return but you’re paying all postage return shipping won’t tell me where it needs to be sent to so I can find out how much I’m totally dissatisfied. Total waste of money and unfortunately, I ordered two sets of these beware.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Brad Tafel Brad Tafel
Home owner
Bad product. Horrible customer service. Trying to return product and have 0 communication with company. There is no phone number to actually talk to a human. Had to put stop payment on credit card. Would never buy anything from this company again. Would give 0 stars if they would allow me to
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
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Udit Sharma Udit Sharma
MD
Received product 10 days late from promised date. No return or refund offered. Had to buy product locally from Home Depot to finish time bound construction. Very dissatisfied with customer delivery and service!
4 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for informing us of these worries. We’re sorry for the hassle this has brought. For additional help, go to our "Contact Us" page online, in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to resolve them quickly. We appreciate your understanding.
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