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VEVOR Hunderampe 1,2m lang Hundetreppe mit 7 Querstangen Hundeautorampe aus Kiefernholz Gummi Hundeeinstiegshilfe 6-stufige Höheneinstellungen Tierrampe ca. 113kg Tragfähigkeit für große kleine Hunde

Kundenbewertungen für VEVOR Hunderampe 1,2m lang Hundetreppe mit 7 Querstangen Hundeautorampe aus Kiefernholz Gummi Hundeeinstiegshilfe 6-stufige Höheneinstellungen Tierrampe ca. 113kg Tragfähigkeit für große kleine Hunde

119.9x41.9 cm
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Kundenbewertungen

4 Aus 5
Basierend auf85 Bewertungen
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Mark Mark
To steep for little dog
119.9x41.9 cm
Top setting was too steep for my dog and would not use it. We did not use it but sold it to some one else could use it for 1/2 price.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Diana Diana
Vevor Dog Ramp
104.9x39.9 cm
It seems to be very sturdy. It came in a very timely manner I only have one issue with it the black ramp itself slides and leaves a gap at the top and goes all the way to the bottom I have to figure out a way to get it to not slide. I can't seem to get the photo uploaded
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Michael A Holland Michael A Holland
Home owner
104.9x39.9 cm
My dog was afraid of it!
0 Leute fanden das hilfreich
Antwort des Kundenservice: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Good Concept but poor engineering Good Concept but poor engineering
Concept of the ramp is good but the engineering needs some work
104.9x39.9 cm
The ramp concept is good and looks like it can hold up to our dogs. The not slip surface and steps need to be secured better than a couple of staples. The walking part of the ramp will shift and slide when our dog uses it. I had to put 3 decent screws into the ramp to secure it from sliding and the step/block to stay in place.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Laura Laura
Poor construction
104.9x39.9 cm
Came with one of the bars not attached. Ramp does not stay in place keeps slipping leaving a gap at top of ramp for dogs to slip and get caught. Messaged same day I rec'd to return . Hassel had to send pictures of box product and now I have to wait 48 hrs to 72 for them to "get back to me" .. Huh wait for what just issue me the return number and my credit .
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll create a ticket to follow up with you promptly. Thank you so much for speaking up—your input is key to helping us fix this and do better.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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