Kundenbewertungen für VEVOR Dieselpumpe, 12 V DC, 5 GPM, 1/10 PS, Heizölpumpe mit automatischer Abschaltung der Pistole, Umfüllpumpe, langer Einlass- und Auslassschlauch für Benzin-Diesel, Kerosin, Methanol-Mischungen
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Broke the first use
40 L/min Automatische Düse
The suction piping broke on the first use. I contacted Vevor customer service and have yet to receive a response.
3 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Owner
76 L/min Automatische Düse
Pump BROKE on FIRST use!
Literally!
Worked great for TWO minutes. I was excited about the purchase and then...
Two minutes after I started flowing diesel fuel the pump started leaking and flow rate plummeted. Fuel was flowing from the weep hole indicating a blown seal.
I contacted VEVOR and the very time consuming return process started. They required an actual video. I sent it. Then they required additional photos as back up. Eventually they did offer a return for money or a replacement. The return was littered with requirements such as original packaging, no oily parts etc. And the real kicker was they only gave 5 days for the return label to be used with a weekend in between.
Communication is done all via email and has a severe lag time between email responses.
I did fulfill all requirements but everyone should know that the return or replacement process is NOT easy... or quick.
Shipping was terrible (FEDEX).
Damaged box with huge tear in the side. Shipper also left the box nearly in the lane of travel on my road.
Obviously bad shipping is on the shipping company but you should know they use FEDEX, which is pretty bad at what they do.
I found it's not possible to call and discuss ANYTHING with VEVOR to let them know of these issues.
I gave it one star rating because the return/refund process is bad, more like terrible and the product broke instantly... clearly if it had worked it would have been a good deal for the money.
I guess you really do get what you pay for...
2 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Diesel pump
57 L/min Manuelle Düse
The quality looks good but it only lasted for 100 gallons after that i dont know what happen but it stop working. Not jam the motor will not turn on. And i could understand that sometimes 1 out 100 its bad. The thing is that custermer service its really bad after more than 1 week i still have not resolve the problem of returning the pump and getting my money back
0 Leute fanden das hilfreich
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boss
76 L/min Manuelle Düse
pump worked for100 gal. and quit before I finished and would not run after
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
owner
76 L/min Nur Pumpe
pumped 100 gal and locked up and would not run do not buy this pump
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Lasted a couple times of use
57 L/min Manuelle Düse
Pump worked great at first and then gave out. I have messaged over 10 times to try to get it replaced but VEVOR will not message me back. They need to stand behind their warranty. Going on a week and half with no help on getting it replaced.
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Owner
76 L/min Nur Pumpe
Customer Service was terrible. I ordered my product. It said it’ll be delivered three days later. It’s been over a month and it not has not shown up.
0 Leute fanden das hilfreich
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Mr
57 L/min Automatische Düse
In my experience the pump was not finished, the in side had rough casting took out the veins, not my fault I had to buy another brand. I looked on the inside cover and it was polished in there like it should’ve been before I used it so I can pump some fuel with it and it worked just fine.
1 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Buyer
57 L/min Manuelle Düse
Can't give a complete review since I never received the pump.
0 Leute fanden das hilfreich
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Defective
61 L/min Manuelle Düse
We bought this for our spare truck instead of filrite since it isn't used daily. It's been installed about 4 months. Worked great twice, and now it's dead. Waste of money. Do yourself a favor. Buy once, cry once. Would not recommend.
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch