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VEVOR Destillationsset für Ätherische Öle, 500 ml Destillationsapparat, 3,3 Boro-Laborglas-Destillationsset mit 1000 W Heizplatte und 24, 40 Gelenken, 33-teiliges Set

Kundenbewertungen für VEVOR Destillationsset für Ätherische Öle, 500 ml Destillationsapparat, 3,3 Boro-Laborglas-Destillationsset mit 1000 W Heizplatte und 24, 40 Gelenken, 33-teiliges Set

1000W

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Alle Rezensionen übersetzen in Deutsch
Übersetzt
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JESSIE GIESBRECHT JESSIE GIESBRECHT
Mr.
The burner/hot plate is very problematic. It takes hours to heat up and never gets to an adequate temperature to build up enough steam for the distillation to be complete. The rest of the set up is nice but I have not had any success yet with even steam collection, let along essential oil extract.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Basilitivity Basilitivity
BASIL
Hot plate didn't heat the flask to boiling point bought a separate hot plate and flask broke while heating
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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vasile razvan vasile razvan
Mr.
1500w
The heat source is not sufficent to produce steam. I try, to use the product outside when it was around 35C, and is not working at all.
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Ursi Ursi
Disappointment
1500w
Idk what to say. I'm very disappointed. The glassware is full of bubbles, scratches and even 2 internal cracks. I doubt it's borosilicate glass. I don't know what others received, but what I got is no high quality as advertised. As they refused my request for return I will try to use it, hoping all will go well. Also delivery was late so I anyway missed neroli, but this happened probably because of Greek courier ACS which is the worst here.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Übersetzung der Rezension in Deutsch
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Tiago Teixeira Tiago Teixeira
Não recebemos a encomenda
1000W
Péssimo serviço prestado. A encomenda dá como entregue pelo transportador quando a mesma não foi entregue a ninguém da empresa. Enviei varias mensagens através dos canais disponíveis no site mas a resposta é sempre a mesma " encomenda entregue, procure nos seus vizinhos". Não recomendo comprarem, não dão qualquer apoio. A empresa que supostamente ver a logística também é péssima, desresponsabilizaram-se por completo ( GLS empresa que fez o transporte).
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Übersetzt aus Portugiesisch
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Cristina Botija Cristina Botija
El pedido es defectuoso
1000W
Una de las piezas de metal está oxidada y el condensador está roto. Quiero devolverlo y recibir un kit nuevo. Gracias
1 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
Übersetzt aus Spanisch
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Alison Alison
Ms
1500w
One piece broke and the heat plate does not heat up hot enough to extract. Very disappointed with this item
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Rui Kamacete Rui Kamacete
Eng.
1500w
While the distillation unit itself has potential, the user experience is severely hampered by serious omissions in the factory kit and poor performance. Below are the critical points of this reassessment: ​1. Incomplete Kit (No Water Pump) ​The biggest usability flaw is that the kit does not include everything required for immediate operation. The absence of a water pump is inexcusable; without it, the cooling system is useless unless the user already owns extra laboratory equipment. A kit should be an all-in-one solution, not a starting point for more purchases. ​2. Major Sealing Issues ​The brand overlooked the essentials: sealing gaskets (O-rings). ​The Problem: The lack of proper seals makes the assembly process feel archaic and insecure. ​The Critique: It would be much more practical to include silicone seals for the joints rather than some of the less relevant items provided. The lack of airtight sealing leads to significant vapor loss. ​3. Extremely Poor Performance ​The lack of proper sealing and a complete cooling setup directly impacts the results. In a recent test, 8 hours of operation yielded only 8ml of pine hydrosol. For a 2-liter distiller, this yield is unacceptably low and represents a massive waste of time and energy. This confirms that the steam is escaping or not condensing properly due to the flaws mentioned above. ​Conclusion ​Vevor fails to deliver a "ready-to-use" product. It is frustrating to purchase technical equipment only to realize the brand cut corners on basic functional items, resulting in nearly zero productivity. I strongly advise against this purchase due to the lack of seals and the water pump.
3 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Pam Pam
Owner
I purchased this item and the stove element was faulty. Vevor promised me a refund for the damaged element in an email and said they would get back to me in 48 hrs - they didn't. They have not yet given me this refund; which I will be pursuing. How they handle this will determine if I either purchase any more of their products or two refer it to anyone else. It is not good business practice. I not happy.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Crishina Crishina
Impresentables
1500w
Compre un destilador. Llego con el paquete defectuosos y faltava una pizza. Hace mas de un mes que hice la reclamacions y me van dando largas. He perdidos un monton de tiempo en andorra mails, fotos y no ha servidor para nada. Ha sifó la primera ves que he comprado aquí y también la ultima
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
Übersetzung der Rezension in Deutsch
Übersetzt aus Spanisch
Siehe Original

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