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VEVOR Benzin-Hochdruckreiniger, 3500 PSI 10 L/min, 2,6 GPM Terrassenreinger mit Aluminiumpumpe, Hochdruckpistole & Verlängerungsstab, 5-Düsen-Set, für Autos, Zäune, Häuser, Einfahrten, Terrassen

Kundenbewertungen für VEVOR Benzin-Hochdruckreiniger, 3500 PSI 10 L/min, 2,6 GPM Terrassenreinger mit Aluminiumpumpe, Hochdruckpistole & Verlängerungsstab, 5-Düsen-Set, für Autos, Zäune, Häuser, Einfahrten, Terrassen

Horizontal 3500 PSI 10 L/min

Kundenbewertungen

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Robert Robert
Homeowner
I bought this and used it 3 different times and it shut off on the second use. It started back immediately, but the third time it stopped, it's done. I can't get it to restart and have no idea what's wrong with it. I can't believe it's done and I am disappointed in this product. This is the first Vevor item I have any complaints about.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
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Hogedruk reiniger. Hogedruk reiniger.
Te weinig capaciteit voor oppervlaktereiniger van 0.51 cm
Vertikal 3950 PSI 10 L/min
Helaas heeft deze hogedruk reiniger te weinig capaciteit voor deze oppervlakte reiniger. Het zou fijn geweest zijn als je zo'n combinatie koopt dat je hierover wat meer advies zou krijgen, dan had ik gewoon zwaardere gekocht. Dus hogedrukreiniger kan ik helaas voor deze klus niet gebruiken.En heb inmiddels een zwaardere gekocht bij HBM machines 275 bar en 14 pk motor en meer water door voer deze zou goed moeten voldoen voor deze oppervlakte reiniger van van 0.51 cm. HBM geeft daar duidelijk advies in wat ik heel fijn vond. Ik probeer de Vevor nu te verkopen voor lichtere werkzaam heden. Dit had allemaal niet nodig geweest wanneer bij order en je ziet deze combi oppervlakte reiniger en hogedruk reiniger dat dit niet de best geschikte combi is. Groet Ralph. Jennissen.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Onze oprechte excuses voor het ongemak dat ons product heeft veroorzaakt. We begrijpen volledig de frustratie die kan ontstaan ​​door een storing tijdens het gebruik. We doen er alles aan om dit probleem zo snel mogelijk op te lossen. We zullen u per e-mail op de hoogte houden van de status van uw probleem; controleer alstublieft uw inbox voor verdere berichten.
Übersetzung der Rezension in Deutsch
Übersetzt aus Niederländisch
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Chetco Chetco
Business
This unit hasn't worked since it's been unpackaged. Motor has a mechanical issue inside as it can't be pulled over with the rope. Getting this sorted out through the warranty or return department has been nothing but painful. Going on 2 weeks and no resolution!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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4gpm pressure washer. 4gpm pressure washer.
Okay for the head ache.
I purchased this for around £400 on an offer , what a Bargin right ?! No, it come with problems I strongly believe were caused by the delivery guy (1 person not 2 as advertised or needed ) It was dropped and rolled infront of me let alone what happens behind closed doors. I assembled it and added oil and allowed to sit for a hour (as they do come with testing oil in as not all can be removed for transit ) On start-up it smoked as expected for 20 seconds then stopped , I allowed it to run for maybe a minute dry no hoses connected. Stopped it and left it maybe 20 minutes before connecting it up to the buffer tank but leaving the HP hose and gun of. Allowed to cycle for 5 mins , 20 mins cool down and repeated a few times for the heat cycle to kick in. Once done I added the hose and lance and as soon as I depressed the trigger the bang from the pump was horrid. I tried to back off the unloader valve making no difference. Fitted a new pump and it has been a great machine since. Vevor technical were a great help and sorted my issues promptly I will use them again for items needed as it was a great service and all be it good prices for products.
3 Leute fanden das hilfreich
Antwort des Kundenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Vancouver Customer Vancouver Customer
Damaged unit, poor customer service
Damaged unit, poor customer service 1 Damaged unit, poor customer service 1
The pressure washer sent by Vevor was damaged. The motor mounts were completely crushed, which would have required significant force. I submitted the damage claim and was told I would be contacted within 48 hours. No one has contacted me. I chatted with Vevor - probably a bot - that told me to keep waiting for someone to contact me. I'm still waiting. I'll have to go buy another pressure washer and hope that Vevor will do the decent thing and refund the purchase. Remains to be seen.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
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Chuck Chuck
Mr.
Mr. 1 Mr. 1 Mr. 1
Came damaged and have NOT heard back from VEVOR
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Cody Cody
Pressure Washer
Broke after 1 use started leaking gas everywhere. Thought price was fair and it worked well until I realized gas was leaking
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Zhenyu ma Zhenyu ma
Mr
Power washer only work for 1 hour after I received it.there are no power because the pump was leaking. Waiting for customer service to solve this case. I prefer to return it. Very disappointed 。
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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greg` greg`
buyer
Small engine for pressure washer and after using it once the engine is too tight to pull start and fells like it will seize up. The response from Vevor is nill. No response in over a week. Tried to attach a video of me trying to start it but it will not attach. Gee, I wonder why.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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LeAnne LeAnne
Owner
Do not buy this pressure washe. It arrived damaged and VEVOR has yet to refund or replace. I do not know how companies justify sending out damaged goods The pressure washer has a small hole on the very bottom which does not let it pressure
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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