Kundenbewertungen für VEVOR Benzin-Hochdruckreiniger, 200 bar, Terrassenreiniger Stehend, Aluminiumpumpe mit Spritzpistole Lanze, 4 Düsen, Reinigungsmaschine für Autos, Zäune, Einfahrten, Häuser, Terrassen & Gartenmöbel

Extremely poor customer service. All you get is an Ai generated response asking for Videos and pictures . I had a licensed mechanic check the pressure washer and he told me the throttle was not adjusted properly. Not something that will show up in a photo. I have replied multiple times to get the issue rectified but just keep getting the same Ai response. Now asking for a refund but not holding my breath. I expect the same Ai response if I am lucky. Will probably have to pay out of pocket in order to get the issue fixed properly. I can no longer trust this unit. Who knows what else is not setup properly unless I pay for a full diagnostic? Stay tuned.

I ordered this pressure washer and received it about four days ago.I unboxed it put it together.Put gas, oil and it will not start.It won't even try to turn over. I have ran many pressure washers and I know what i'm doing. The worst part is I've been told for 3 days now to wait for the team to contact me to resolve the issue.And now I can't even do the job I was supposed to do this weekend.

Had problems with the very first time using it

Je l'ai monté, j'ai mis l'huile ensuite il a démarré et le moteur c'est éteint au bout de 3min. Moteur serré ! Piston segment à faire au bout de 3min.... C'est pas de la qualité...

I'm just disappointed now bc the handle is bent. Took all the excitement out of getting the new pressure washer. I thought was going to be able to bend it back but no luck

This is the worst experience I've ever had. I purchased the pressure washer, and it doesn't work. The ridiculous requirement is that I send a video of the pressure washer not working to receive return instructions. The buyer has to use technology compatible with Vevor's system, and mine isn't, which is unfair and unreasonable. Therefore, I'm stuck with a product that doesn't work, and there's no way to speak with a human. Totally unprofessional and unacceptable.

I went into great detail of how this company sent me out a damaged product AND missing essential parts. I didn’t even get an apology or a response back. STAY AWAY FROM THIS COMPANY. This is the only negative review I’ve ever wrote in my life. Do not buy ANYTHING from this horrible company.

I purchased this and it can damaged. VEVOR never replaced or refunded my $$ they just gave me the run around. Very disappointed in the customer service

Sehr geehrte Damen und Herren, da es mir nach mehrmaligem Versuchen nicht gelungen ist, Ihnen ein paar Fotos die wesentlich kleiner als 2MB sind, zukommen zu lassen, werde ich versuchen Ihnen die Probleme schriftlich zu schildern. ("Schön wäre eine Mail-Adresse von Ihnen" 1. An der Pumpe ist die mittlere seitliche SK-Verschraubung undicht. Habe festgestellt, daß der O-Ring seitlich herausgequetscht ist. Habe darufhin den O-Ring gewechselt. Ergebnis: Nicht zufriedenstellend weil wieder undicht, da diese O-Ringe die mitgeliefert wurden, offenbar nicht geeignet sind. 2. Der Druckregler lässt sich in keine Richtung bewegen. Dieser ist vollkommen "festgefressen". Ich frage mich, wie solche Geräte versendet werden können. Da wurde wohl kein Probelauf durchgeführt. Anders ist das nicht zu erklären. Fazit: ICH BIN SEHR SEHR ENTTÄUSCHT !!! Bitte geben Sie mir in Kürze die weiter Vorgangsweise per E-Mail bekannt. Mit freundlichen Grüßen Georg ACKERMANN Feldgasse 11 A-4840 Vöcklabruck Mobil: +43 650 9903 709 E-Mail: atug14@icloud.com

I used it twice and the engine would quit after 5 minutes. Fluid (gas or water) is mixing is the oil pan. I cannot pull the crank because of the build up of pressure in the piston. I want to return it. So far. I am getting the run around from Customer Service