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VEVOR Hebebühne für Aufsitzrasenmäher 399 kg Tragkraft, Teleskop-Wartungsbühne mit Kurbel und Griff für Elektrowerkzeuge, faltbarer Rasentraktor-Heber für Rasenmäher und Gartentraktoren

Kundenbewertungen für VEVOR Hebebühne für Aufsitzrasenmäher 399 kg Tragkraft, Teleskop-Wartungsbühne mit Kurbel und Griff für Elektrowerkzeuge, faltbarer Rasentraktor-Heber für Rasenmäher und Gartentraktoren

880 Pfund

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mi*** mi***
Pour GLS firme de livraison pas correcte et suivi inexistant chercher l'erreur ??????
500 Pfund
Article commandé mais n'a jamais été livré par GLS
0 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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M. Johnson M. Johnson
Vevor mower lift waste of money
500 Pfund
Put lift together, one of the tire brackets are bent, couldn't get the rod in to hold the wheels on, come to find out they had welded over one of the holes in the frame and the outside bracket was bent. Once I finally got the mower up and started lifting it, the whole lift began siding backwards and the mower almost fell off the lift. Couldn't even make it to the first hole to lock it in place or it would flip over and the wheels on the lift came off the ground. I have a scag 52" mower so the size or weight of the mower is to blamed. I am going to request a refund because I don't want to be under the mower and this thing collapse on top of me. ****It's been almost a month since I requested a refund for this thing and now I can't even get a response from anyone, several times their response was " we've sent it to the appropriate department and for review". I guess they think I will just forget about a $165 purchase that I can't use, but that's not going to happen.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Merl Merl
Lawnmower Jack
880 Pfund
I would like to say i am satisfied , would like to get my $48.00 credit to add to my purchase
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Kevin Kevin
It works…ok
880 Pfund
It was super easy to put together. It works well if you have a small mowing deck. I have a 48” deck on my mower and it won’t lift but a few inches before the opposite side hits the ground stopping you from lifting higher. Also, the front wheels don’t lift like it shows in the picture so it puts a lot of stress on the mower from twisting. It won’t work for what I need but it does work overall.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thanks for your feedback. We apologize for any inconvenience you’ve experienced. For quick support, please use our online "Contact Us" page—our after-sales team is here to help promptly. We appreciate your understanding.
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Lee Lee
Be aware
880 Pfund
First, the directions are a joke. It eventually turns into trial and error. The material itself is flimsy, and isn't steady picking the mower up. And no sense trying to get a refund. In the company's defense they gave me half my money back. Bottom line, buyer beware.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
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Eric Eric
Tremblay
500 Pfund
All the hardware is missing, otherwise great and solid product, hope to have hardware kit asap so i can use it.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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STÉPHANE STÉPHANE
Bel outil
500 Pfund
Bel outil qui fait son travail et c'est plus pratique qu'un latéral mais doit être amélioré, manque des accessoires
1 Leute fanden das hilfreich
Antwort des Kundenservice: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Martin Featherston Martin Featherston
Mr.
500 Pfund
Product was fine. Delivery was a nightmare. Product was left in the ditch across the street in 3 feet of snow. When I complained to Vevor CS, they said they were not responsible for delivery, and that it was a courier issue. They took no responsibily for the courier THEY chose, or the considerable trouble they caused me, a retired person, getting a 100 pound product out of 3 feet of snow. Vevor does not care about the buying experience or customer satisfaction.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Robert
Good With a Couple Exceptions
500 Pfund
I received the unit yesterday. Assembly was pretty straightforward, although there were no instructions. It's just putting the wheels on. I was disappointed with several scuffs of missing paint on the unit. Also, one of the safety interlocks barely engages due to there being two much space between the two metal plates that the interlock pin slips into. The other interlock pin engages fine since those two metal plates have very little space between them. If I had to guess as to the problem, I'd say that the side that is bad has a weld that is slightly "off", leaving too much space between the two metal plates. Otherwise, the unit works and has held up my ZTR overnight, without using the safety interlocks ... meaning that the hydraulic unit is sound. I do wish that the hydraulic unit would allow more control of the release. You have to be VERY careful when you open the release valve as it seems to go from closed to fully open VERY quickly.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Hayes Hayes
Too Wide for my mower
500 Pfund
The tire wells are spaced too far apart to accommodate the front tires on my Wright 36 inch stand on mower.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your issues with us. We’re sorry for the inconvenience. For more support, check our "Contact Us" page online, in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will work quickly to resolve them. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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