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VEVOR Aufblasbares Zelt Glamping Luftzelt 5-8 Personen mit Pumpe Grün, für Outdoor-Aktivität Wasserabweisendes Poly-Baumwollgewebe mit Dachfenster Ofenrohrdurchführung Netzfenster & Tragetasche

Kundenbewertungen für VEVOR Aufblasbares Zelt Glamping Luftzelt 5-8 Personen mit Pumpe Grün, für Outdoor-Aktivität Wasserabweisendes Poly-Baumwollgewebe mit Dachfenster Ofenrohrdurchführung Netzfenster & Tragetasche

400x300x220 cm 5–8 Personen ohne Überdachung
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Kundenbewertungen

4 Aus 5
Basierend auf266 Bewertungen
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248 Bewertungen
Alle Rezensionen übersetzen in Deutsch
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S Moj S Moj
Customer
4-6 Personen 3x3,1 m
Very pretty. Easy set up. Not water proof/ resistant. First use this week. 2 days sunny no issues. Today light rain. Water dripping inside from seams where the fabric is stitched to hold air tubes. I have a tarp over center of tent. Unfortunately the tarp was not large enough to cover the top of tent completely. Where the extra tarp does not cover rain is slightly dripping.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble this has brought. For more assistance, please check our "Contact Us" page online, located in the bottom navigation bar. Through this, submit a ticket for unresolved matters, and our after-sales team will work promptly to help. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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Nesha Nesha
Leak at the beam on first try
4-6 Personen 3x3,1 m
Leak at the beam on first try 1
I finally got around to pumping up my inflatable tent, and as soon as I did that, I noticed there is a leak at the sea on the inside for this tent. I am under a 12 month warranty and since I tried to reach out for a solution, they said that it is not a serious problem and only offered $35 to fix it. Please be cautious when ordering this type of tent and dealing with this company this is the second time I had an issue with a with a different product and they did not want to honor their warranty. The warranty means nothing if they do not respond or fix the problem.
5 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Never again Never again
VEVOR may want to package their products just a tad better
8–12 Personen mit 2 Dachfenstern 4,8x3,6x2,2 m
VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1 VEVOR may want to package their products just a tad better 1
VEVOR apparently is unable to prepare shipment all that well. In addition to that, they are a nightmare to deal with. It takes about 24 hours to answer each request, the requests they ask are ridiculous and redundant, then you pretty much go nowhere with them. I'm seeking alternative means to take care of this issue. You HAVE to see these pictures. Even then, VEVOR doesn't wish to do anything. This is an inflatable tent! I truly wish I could share the video. The photos tell the tale but don't do it as much justice as the video.
7 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
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Lamis Lamis
Very bad after sales support
3–5 Personen mit Baldachin 3x2x2 m
I asked for a return of the tent more than a week ago, but the support keeps sending automated emails of we will check and come back to you within 48 h. But obviously they dont. Now I cant return the 1K + tent its a scam!
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
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David David
Diaz
4-6 Personen 3x3,1 m
I never received anything.I also had asked for a store credit to get another tent
0 Leute fanden das hilfreich
Übersetzung der Rezension in Deutsch
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Claudia Claudia
Never Got The Tent!
8–12 Personen mit 2 Dachfenstern 4,8x3,6x2,2 m
Waited since November. Never received it. Best as I can tell it never shipped. Won't order again.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Übersetzung der Rezension in Deutsch
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David David
Mr
3-5 Personen 3x2x2 m
Worst item i ever bought. Wouldn’t hold air from day 1 and all they wanted to do was send me a patch kit. What a joke.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Justin Justin
Title
5-8 Personen 4x3x2 m
The tent came with a hole in the PVC seam, and thus cannot hold pressure and deflates.
5 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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