Kundenbewertungen für VEVOR Aufblasbare Zelte für Camping 3x3x2,3 m, 4–6 Personen, 300D Oxford 4-Jahreszeiten-Glamping-Zelt mit Handpumpe, Ofenanschluss, 2 Türen & 4 Netzfenstern, inkl. Aufbewahrungstasche für Transport

Dear Customer Support Team, I am writing to file a formal complaint regarding the order listed above. I received my package. Upon unboxing and attempting to assemble the tent, I discovered a critical manufacturing defect that renders the product completely unusable. The hand pump included in the kit is entirely non-functional due to a factory flaw. The rubber sealant (gasket/piston ring) on the piston has detached from its base, come loose, and is sliding freely inside the cylinder instead of sealing against the walls. As a result, the pump fails to build any air pressure — it simply pushes air back out through the intake rather than inflating the tent's beams. Since this specific tent model requires inflation for assembly, I am unable to set up the shelter at all. This constitutes a substantial defect as it prevents the use of the main item (the tent). According to consumer rights regulations, I am entitled to request a repair or replacement of the faulty component. I

La tienda se monta fácil, todo parecía ir bien hasta que nos fuimos a dormir ,estamos en Galicia no daban lluvia pero si caía helada y pone que aguanta lluvia ligera ,pues cuando me levante por la mañana tuve que sacar la tele corriendo porque le estaba callendo gotas encima y tengo todo dentro ligeramente mojado ,vamos fatal no me gusta nada

I really like this tent, but I am missing the tent pole for the canopy. I had to jury rig on for this past weekend. There isn’t an opening for running an extension cord into the tent. Used it on the weekend through a few stron storms without a problem no leaks and it didn’t blow away. The manual I came with was useless but they provide a good one online. I do like the tent but had to give low scores on quality and ease of use due the missing pole and electrical port.

A tenda é fácil de montar, o material cumpre mas é fraquinho. A bomba que chegou não funciona, tive de comprar outra. É recomendável colocar uma lona de base por baixo da tenda de modo a evitar que rompa.

Keine Herringe dabei, kein Flickzeug, keine Pumpe, kein Manometer wie abgebildet für das Geld sollte eigentlich auch alles dabei sein wir haben noch zusätzlich alles gekauft der Kundenservice hat bisher nicht geantwortet

I received this product today and am highly disappointed with the quality on arrival. Unfortunately, the item is completely unusable due to manufacturing and warehousing issues. There are deep, cut-like damages on the critical joint and connection points, which compromises the structural safety of the product. Furthermore, the base and the inflation pump arrived heavily coated in a greasy, unidentified oil substance, and the straps have several prominent black stains. While the external shipping box had a minor cosmetic tear, it is clear that the structural defects and oil contamination occurred prior to packaging. There is a glaring lack of pre-shipment quality control on VEVOR's end. Due to these issues, I am unable to use this product for my scheduled camping trip tomorrow. I cannot recommend this product based on this experience. I have contacted customer support and am currently awaiting a proper resolution.

Got the delivery and the box was in tatters. Went to set up the tent and the pump is missing. Contacted support who said they’ll email me in 2-4 days. Not great since I have a trip coming up.

This tent is not the quality we expected from Vevor. Unlike other tents of a similar price on other sites, this tent has a nylon bottom, not a tarp bottom, and fewer air vents. This makes it unsuitable for anything other than dry, grass based camping. It would not stand up to anything rocky or uneven or damp. It must be used with an additional tarp. Also, the pump it came with was defective right out of the box. Nothing could make the O-ring stay in more than two pumps. We had a devil of a time returning it too, despite the fact that the pump was just not functional. Usually happy with Vevor, but this one was a major disappointment all-round.

It leaks badly in heavy rain, the light colour makes sleeping impossible and the pump broke on the second use.

The box it came in looked re-closed and there are older stains from some liquid. Cannot tell what kind. The tent looked messy folded and I cannot estimate what that fluid was and what it did. They reacted to my ticket with that it is dhl’s fault, which is nonsense. The stains are older. I don’t see how they could have done this (maybe with a blowdryer??) in 24 hours. I think it’s not very nice to ship a openend or returned item like new. Also in price. At least be honest about a opened and used item. Next time a more reliable shop for me and we will reach about this one to kampeermeneer.nl to warn people about vevor.