Bewertungen für VEVOR 76mm Tiefbrunnenpumpe 550 W Brunnenpumpe max. Durchfluss 35 L/min Tauchpumpe max. Förderhöhe 108 m Tauchwasserpumpe sandbeständig <5% max. Drehzahl

Hannah

Doesn’t work

Verifizierter Kauf

Got to pump hooked it up. Turn the water one and it doesn’t work. Worst 115 I ever spent

0 Leute fanden das hilfreich

Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Übersetzung der Rezension in Deutsch

Angela Lee

Housewife

Verifizierter Kauf

Not happy does not work

0 Leute fanden das hilfreich

Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

Übersetzung der Rezension in Deutsch

Jonathan Benedetto

Vevor 1 hp submersible pump

Verifizierter Kauf

I tried to return my pump and get a refund because I didn’t need it, they convinced me to not return it and get a partial refund for the inconvenience but they never issued me the refund when I contacted them like they told me to. Worst service I’ve ever had.

0 Leute fanden das hilfreich

Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

Übersetzung der Rezension in Deutsch

BW

FAKE - Broken after 3 weeks of usage / No funciona después de 3 semanas!!!

Leistung: 1100 W Durchfluss: 6000 L/h Steuerungstyp: Integrierter Controller Verifizierter Kauf

After 3 weeks of usage, the pump has broken down!!! It's jammed and consumes too much power (3.5 kW instead of the usual 1100 W). There's no way to contact customer service! Videos can't be uploaded, but without videos, it's impossible to submit a refund request! We urge VEVOR support to contact us IMMEDIATELY! We want our money back! Después de 3 semanas de uso, la bomba se ha estropeado!!! Está atascada y consume demasiada energía (3,5 kW en lugar de los 1100 W habituales). No hay forma de ponerse en contacto con el servicio de atención al cliente! No se pueden subir vídeos, pero sin vídeos no es posible enviar la solicitud de reembolso! Esperamos que el servicio de asistencia de VEVOR se ponga en contacto con nosotros DE INMEDIATO! Queremos que nos devuelvan el dinero!

0 Leute fanden das hilfreich

Antwort des Kundenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

Übersetzung der Rezension in Deutsch

Calin

Spero ché funziona

Leistung: 1100 W Durchfluss: 11400 L/h Steuerungstyp: Externer Controller Verifizierter Kauf

Non suono contento del curiere Non suono contento del curiere Non suono contento del curiere https://photos.app.goo.gl/tpLNDXMX8fbmen788

0 Leute fanden das hilfreich

Antwort des Kundenservice: Ci scusiamo sinceramente per l'inconveniente causato dal nostro prodotto. Comprendiamo pienamente la frustrazione che potrebbe derivare da un malfunzionamento durante l'utilizzo. Ci impegneremo a risolvere la questione il più rapidamente possibile. Vi forniremo un aggiornamento in merito al problema via e-mail; vi preghiamo di controllare la vostra casella di posta per ulteriori comunicazioni.

Übersetzung der Rezension in Deutsch

Jon Starkey

Quit working in 3 days of light use.

Verifizierter Kauf

It worked perfectly for 3 days. Came home from work and it was running without pushing any water.

0 Leute fanden das hilfreich

Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

Übersetzung der Rezension in Deutsch

Rosalba grieci

Delusa

Leistung: 750 W Durchfluss: 6300 L/h Steuerungstyp: Automatischer Schalter Verifizierter Kauf

Ho ordinato questa pompa e mi è arrivata una tenda da parete su 4 bastoni con le ruote

0 Leute fanden das hilfreich

Antwort des Kundenservice: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via email. Siamo lieti che il suo problema sia stato risolto tempestivamente. Per ulteriori domande, non esiti a contattarci nuovamente.

Übersetzung der Rezension in Deutsch

Kyle

Not worth buying

Verifizierter Kauf

I bought 2 of these pumps. 1st one lasted 1 week and the motor burnt out. 2nd on lasted about 2 weeks before it burnt out. I will never purchase another pump of this brand again.

0 Leute fanden das hilfreich

Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

Übersetzung der Rezension in Deutsch

Ronnie W Phillips

Warranty

Verifizierter Kauf

They don't want to honor the warranty

0 Leute fanden das hilfreich

Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

Übersetzung der Rezension in Deutsch

Sharon Yarwood

Miss

Verifizierter Kauf

This was my first vevor purchase, it was NOT my last 😊 Was concerned about ordering from an unknown internet company, biy were we surprised and impressed. We needed something quick and cheap and this little pump was it. We had a trickle of pressure before and this pump delivered a firehouse of pressure!!!! Easy to install, so says hubby 😅, super fast shipping, excellent communication. We haven't needed any customer service yet but I am actually looking forward to needing some day. Am positive it will be as brilliant as this little pump.

1 Leute fanden das hilfreich

Antwort des Kundenservice: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."

Übersetzung der Rezension in Deutsch

Kundenbewertungen für VEVOR 76mm Tiefbrunnenpumpe 550 W Brunnenpumpe max. Durchfluss 35 L/min Tauchpumpe max. Förderhöhe 108 m Tauchwasserpumpe sandbeständig <5% max. Drehzahl

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