Kundenbewertungen für VEVOR Rangierhilfe Anhänger, Anhängerwagen, 544 kg Stützlastkapazität, 460 & 560mm einstellbare Höhe, 50,8 mm Kugel, 386 mm Luftreifen, Karbonstahl, zum Bewegen von Wohnmobilanhängern

Received the dolly and was missing the bracket and hardware for the caster wheel. Contacted customer service via chat and they were able to ship me the missing pieces. Completed assembly and went to use the first time and bent the handle in the process. The handle is made to only withstand downward pressure when lifting the trailer. Once I attempted to push the trailer with the handle it folded over/bent. Handle is poorly designed and it took me having to weld it along the bracket to make it functional for both pulling and pushing trailer around. Not sure if bad design counts as poor quality so I rated it good quality because the rest of the product is good and a good value.

Inner tube of tire had a large hole that couldn’t be patched. Owned it for a month and used twice. Costed almost $30 to replace tube

I was moving my boat and the plate that the ball is screwed into just snapped out. It had 4 tack welds holding in the stem. It was the first time I used it. I think for something small it could be OK. My boat and trailer weighs 3000lbs . Tongue weight is like 300lbs I lift it by hand. If you need something strong and heavy duty this is not it.

I purchased the Heavy Duty Dolly from VEVOR. STAY AWAY FROM VEVOR. They do NOT stand behind their products. Their customer service is a constant circle of uselessness. The product came with a bad tire(had a hole in it). All I wanted was a replacement tire. THe online CHAT team kept saying that the email team had to handle it. The email team would not respond to me. On my second day with this. This should have been a easy fix. The company has no 1800 number to call, their customer service team purposefully sends you in circle. At one point they wanted a video of the defect. How do you take a video of a pinhole leak in a tire inside the rim? They were just trying to hope I give up. This company is NOT reputable and will just take your money. I tried multiple emails, online chats, all to no evail. DONT BUY VEVOR!!!!! By the way, their next step will be to reply to this review saying how sorry they are to hear, blah blah blah. Again, all someone had to do was email me and say "So sorry you had to deal with this, I have expedited shipped you a replacement. You should see it in the next day or two." I was not interested in a refund, just give me what I paid for!

Before this, I was happy with my purchases from Vevor. This however, is disappointing. Not to mention, I tried chatting with an agent and the app kept dying, so this experience has not been the best. And now I can’t even upload a picture to show you but basically the shaft for the trailer dolly came broken. Looks like a bad weld maybe.