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VEVOR 50 L kommerzieller Luftentfeuchter mit Ablaufschlauch, tragbarer Entfeuchter für Keller, Raumentfeuchter, Lagerräume in Industriequalität, automatische Abtauung/Entwässerung, LED-Anzeige

Kundenbewertungen für VEVOR 50 L kommerzieller Luftentfeuchter mit Ablaufschlauch, tragbarer Entfeuchter für Keller, Raumentfeuchter, Lagerräume in Industriequalität, automatische Abtauung/Entwässerung, LED-Anzeige

Kundenbewertungen

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291 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Austin spahn Austin spahn
Malfunction
Arrived defected and CFM rating is actually 200-215 CFM not the 540 as advertised
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Jonathan Harbeson Jonathan Harbeson
Bought heavy duty to last didn’t last 18 months
Freezes up solid
3 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Cassidy Weller Cassidy Weller
Heavy Does Not = Quality
This was a hefty price for a unit that only lasted about a year. The unit froze up, but was still running. Unplugged to defrost and clean the coils and filter, plugged back in…will not run at all. $400 paperweight under my house.
2 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Jeremy Jeremy
Contractor
Fan would run but unit would not function. Took the plastic case off to find compressor oil all over the inside! Dead unit! Replacement is out of stock
1 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Mark Evans Mark Evans
Piece of Garbage
The unit did not work from day one!!!! Customer service is terrible two weeks of going back and forth with them just to get a refund! I’ll never buy another Vevor product AGAIN ,because of their lousy customer support alone. They do not have a phone number to contact them, chat/email is the only way to communicate and you can send them a message only to wait for 24 hours just to get a generic reply telling you to wait for 24 to 48 hours for them to work on a solution only for them to say that time and time again
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Blake Gruszczynski Blake Gruszczynski
Coil sensor failure after 1 year and 10 days(1 year warranty)
Worked amazing for the first year, I have always kept my system clean and have followed all the maintenance instructions in the manual. But after 1 year and 10 days I now have a coil sensor failure. I cannot find any replacement parts and have contacted vevor but it only gives a 1 year warranty so we will se what they do. Extremely upset to have spent 400$ on this for it to only be amazing for a year and then crap itself 10 days after warranty. But I guess that's how they build these. Won't be purchasing from vevor again if they cant fix this
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Deborah Reininger Deborah Reininger
Mrs.
We have had an ongoing issue with this product, we replaced the part you sent us and it still throws the E4 error code, and so I hand tried to email you pictures and continue with the service ticket but it apparently has been closed out! Please send us a shipping address so we can ship it back and get a Full refund, or we will go through the BBB thank you.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Kirk Kirk
Owner
Unit failed after 3 months. Refund process was exhausting it literally took two weeks with videos answering questions etc. before VEVOR agreeing to refund my money.
2 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
BC BC
Received broken. Will see how they handle. No response so far.
Fan out of balance. Very loud.
2 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Geeym Geeym
Didn’t last a year
It stopped working in less than a year. It worked great initially, but after about 11 months it showed signs of a low refrigerant. Vevor did not replace the unit even though it is under warranty. The offered only to refund a third of the cost after initially only offering $40 to “satisfy” me.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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