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VEVOR 50 L kommerzieller Luftentfeuchter mit Ablaufschlauch, tragbarer Entfeuchter für Keller, Raumentfeuchter, Lagerräume in Industriequalität, automatische Abtauung/Entwässerung, LED-Anzeige

Kundenbewertungen für VEVOR 50 L kommerzieller Luftentfeuchter mit Ablaufschlauch, tragbarer Entfeuchter für Keller, Raumentfeuchter, Lagerräume in Industriequalität, automatische Abtauung/Entwässerung, LED-Anzeige

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291 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Jeremy Jeremy
Construction company owner
Used 1 time, would recommend a different unit for the price point Not impressed with this unit at all. Not satisfied with the unit. My residential units work better than this one.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. If we need more details to look into this further, we’ll create a ticket to follow up with you. Thanks again for your valuable input!
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
HM HM
Owner
Owner 1
I purchased this unit on Oct 14, 2024 and put it in service in June 0f 2025. From June until December it worked like a charm. However, after six months of use the unit started to form an ice block inside the housing. This ice block reduces the efficiency of the unit and generates noise which makes it unusable. I unplugged the unit and let it thaw out, cleaned the unit and put it back in service and shortly thereafter the ice block formed again. I have contacted Vevor support and they diagnosed that the unit has lost refrigerant and additional refrigerant needs to be added. This is a closed system and I have been unable to get any local shop to work on it. Vevor has no suggestions for a qualified person that can do the work in my area which is very large (san Francisco bay area all the way to Sonoma county). At this point this unit is proving to useless after six months of use. Vevor's offer of $40.00 for service repair is a kind gesture, but they cannot suggest a repair facility that can perform the work is not helpful, by the way i check online and one can of the smallest portion of the refrigerant costs over $100.00. Its hard to rate the other features of this product any higher if the quality makes it useless.....
7 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Rex Rex
Buyer
Buyer 1 Buyer 1
Zero Stars for Vevor and this item. I can't rate it properly because it arrived totally smashed up. It was clearly dropped in transit. The drop was so severe that it bent the entire metal housing. One of the bottom corners is so bent that the rubber foot screws in at a 45 degree angle. The filter door is bent and wont open. There are loose parts rattling around inside. The compressor bent the bottom of the casing when it was dropped. Velour's response when I reached out to them: "test the machine to see if it can start and run normally." It's smashed and there response was "Yeah, but does it still kinda work?" Vevor has been brutal to deal with and they are giving me the run around, rather than processing a return and or refund. Their submission forms don't work. This review form isn't allowing me to add pictures. Garbage cheap Chinese on all fronts from product to customer service.
3 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Waist of money Waist of money
Never worked
Never worked  1
The unit arrived well packed, after powering it it up the fan works but not the compressor, I reached out to customer service and after of weeks of going back and forth they concluded the compressor was leaking which in fact there was signes of leakage underneath. They offered me $150 and get the unit repaired locally on my own expense. DO not buy this unit as you will be waiting money. On top of it I never received the the $150
3 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Rusty Pryor Rusty Pryor
lasted only 7 months
lasted only 7 months 1 lasted only 7 months 1
When i first got it i was pulling 5 gallons a day out of the basement but now 8 months later it wont pull the humidity down at all
3 Leute fanden das hilfreich
Antwort des Kundenservice: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Someone who got ZERO customer service Someone who got ZERO customer service
Never worked
Dehumidifer never worked. Was leaking oil in the box and when we attempted to use it, it was adding moisture to the air. Reached out to customer service and was first asked to send pics, which I did. After over a week, they told me they'd give me a $180 credit...for an item that cost $400 and never worked. I told them that's ridiculous especially since I reached out after 48 hours. I wanted to return the item and get a full refund. The best they could do was give me half credit. This the worst company to business with, plus there is no phone number to actually speak with someone. Avoid this company. You'll be stuck with a defective item with no one to talk to about it!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements.Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Edward Pinaud Edward Pinaud
Maintenance technician
I truly can’t say how the product worked when it is new and delivered properly. My unit was delivered upside down in the rain. I’ve tried to get a replacement but they only wanted to give me a refund of 170 dollars and wanted me to keep the damaged unit. I’m never going to purchase anything from VEVOR ever again
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Lindsay Lindsay
Homeowner
I don't find the dehumidifier to work as well as expected. My small home dehumidifier seems to work better
1 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Andrew Andrew
Stopped working in less than 2 years.
This dehumidifier worked well while it lasted. It stopped functioning properly after a year and a half. They told me the refrigerant needed evacuated and refilled. I don’t have the tools to do that and no company around us will work on the unit. Their solution was a $38 refund. Don’t waste your money.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Steven Siimpson Steven Siimpson
125 pint dehu - Great product till it stopped working.
Had the device for a couple years now. Felt i should write a review since it takes forever to have customer service help me. my unit must have only worked for a week or so, its still clean as a whistle. E2 ERROR CODE. Research shows - Could be sensor, screen or the over pressure in the unit. Wth
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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