Kundenbewertungen für VEVOR Lagerregal, 907 kg, Steckregal, Kellerregal, robustes verstellbares Metall-Schwerlastregal, 5 Ebenen, 406,4x812,8x1828,8 mm, Werkstattregal, für Küche, Werkstatt, Keller, Lager, schwarz

Très bonne qualité,belle apparence,très solide,au delà de mes attentes.je suis très satisfait,je le recommande fortement.

This was my first time ordering directly from the Vevor website. In the past I bought my Vevor products through Wayfair and never had a problem. I ordered two shelving units this time. The first was perfect, exactly what I expected. The second was a different story. When my kids and I opened it to assemble it, it had a strong cat urine smell, and the shelves were scratched up. There was also a residue left on the shelves, which I assume was from the cat urine, and we had to wipe it off. It was clearly a used unit, not new. The smell has now spread, and our whole basement stinks of cat pee. It’s not healthy for anyone to receive a product in this condition, and it’s unacceptable to send out something like this. On top of that, there’s no way to speak with a real person by phone. You have to submit a ticket through chat, which is frustrating when you’re dealing with a problem like this. I own a business, and almost all of the furniture I’ve bought for it has come from Vevor, so this is especially disappointing. I expected better from a company I’ve trusted for so many purchases. I hope Vevor addresses this and makes sure used or returned items aren’t being sent out as new.