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VEVOR 3 in 1 Elektrische Seilwinde 498,95kg Tragfähigkeit Seilhebezug Hubgeschwindigkeit ≥4m/min Motorwinde 7m Hubhöhe Seilhebezug 1500W Seilzug 3 Steuer-Modi Manuell/Kabelgebunden/Kabellos

Kundenbewertungen für VEVOR 3 in 1 Elektrische Seilwinde 498,95kg Tragfähigkeit Seilhebezug Hubgeschwindigkeit ≥4m/min Motorwinde 7m Hubhöhe Seilhebezug 1500W Seilzug 3 Steuer-Modi Manuell/Kabelgebunden/Kabellos

7 m 499 kg Manuell + kabelgebundene Fernbedienung + kabellose Fernbedienung

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243 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
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Gisele Gisele
Arrived damaged
Arrived damaged 1
Christmas morning, my husband opened up this gift only to find it broken. I have been in contact and when they get a part to repair it they will ship it. So here's hoping they can get the part and it can easily be fixed. At this time, I can't give it a positive review nor will I order from this company until it is resolved.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Rod Stewart Rod Stewart
Mr.
Mr. 1
I purchased two of these winches to be used together to raise and lower a large heavy object. A peel and stick label on the top of the winch advised in very poor English grammar: "Cannot be used to improve, it is forbidden to two or more lifting the same weight" . Whatever that means, I took it to mean that I could or should not use the two winches in tandem to lift the single object. I speculated that the radio signals controlling the two winches might interfere with each other and make the lifting unsafe. There was no indication of this risk in any of the marketing on line and I was only made aware of the problem or potential problem after I had purchased and opened the first package. When I contacted customer service at VEVOR, they offered to refund a small amount of money and told me to keep the winches. I indicated I was not satisfied. They offered to refund 1/2 the money. I was still not satisfied as I had no use for the winches If I could not use them. They offered $300.00 which I accepted. Why on earth would a company with the capacity to manufacture and ship this equipment around the world not have enough good sense to translate its labelling into the language of its potential customers and put any safety warnings like this one on the internet marketing for the product. I certainly would not have purchased these things and wasted all this effort if that warning had been evident in the first place. This was back in mid October. Today I was finally told that the refund has been made. I still haven't seen it in my account but assume it will turn up. All in all, not a satisfactory experience with Vevor.
2 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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PVS PVS
Failure mode, no contact with green shutoff
Failure mode, no contact with green shutoff 1
Unit wrecked itself after a few uses as it did not make contact with the green shut off button. After showing pictures and video of this being the case and being directed to disassemble, followed by showing the motor completely detached from cable/gears/etc... the unit does not operate at all (although green light comes on). No refund/replacement offered. I would suggest that anyone who uses this hoist add a bumper in the area of the green contact switch, because if the plate comes in at an angle it can continue to exert force despite being fully retracted. The plastic housing can deform under this stress, but I'm not sure whatto do about that. Setting a contact plate further up would also work, but I'd still be concerned about coming up at an angle and not making contact. Other than this failure mode, it was decent for the price. Fair warning, it is slow and I only ever tested it at 1/10th of its listed capacity (single sheet of plywood/bag of insulation etc).
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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James James
Evans
Evans 1
Poor quality did not last one job. Contacted customer service for warranty and continuously Got the runaround asking me to take the unit apart and try to fix it myself. Ridiculous.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
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Alain Kelley Alain Kelley
Retraité
Une brossé était manquante dans le moteur et elle ne fonctionne plus maintenant je dois la recouvrir pour voir le courant est toujours à on
1 Leute fanden das hilfreich
Antwort des Kundenservice: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
Übersetzung der Rezension in Deutsch
Übersetzt aus Französisch
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D Webb D Webb
Mr.
I was hoisting the rear of my motorcycle that weighs approximately 400lbs when the cable pulled thru the cable crimp clamp the motorcycle dropped and the hoist hook fell off and hit the motorcycle and put a dent in the gas tank
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Bill Bill
JUNK
More Chinese Junk
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Scott gadsdon Scott gadsdon
Mr.
On 1st use the crimp holding the end on let loose. Lucky I was using it horizontally not lifting and cause harm or damage. Otherwise it would have been a much better review.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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Robert Ehnis Robert Ehnis
Lumberjack
Was attempting to use with my 200 ft Vevor rope to drag Fallen trees out of the forest to my Vevor 62 CC chainsaw and Vevor table top electric wood splitter Unfortunately day one out of the box all it did was blow the circuitry trying several times one time it did not blow the circuit but got electrocuted soon as I touched the cable
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
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Colleen Williams Colleen Williams
Ms
Unfortunately the quality was lacking. When we used it, it sparked and tripped the power in our house.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Übersetzung der Rezension in Deutsch
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