Kundenbewertungen für VEVOR Imbissfenster (1524 x 915 mm Einbaumaß) schwenkbar, Imbissanhänger-Servierfenster mit 85°-Öffnungswinkel & 6 Schiebefenstern, Konzessionsfenster für Konzessionsstände Imbisswagen
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I recently purchased a sliding window (Order #[insert order number]) for my food trailer. While the window was relatively easy to install, I have encountered significant issues with its performance and durability.
When operating the exhaust hood, the negative pressure (vacuum) created inside the trailer causes the sliding panels to be sucked inward and pop out of their tracks. This not only makes the window appear fragile and poorly designed for such conditions, but it also creates a loud, unbearable whistling noise. As a result, I am sometimes forced to turn off the exhaust hood entirely just to communicate with customers, which severely impacts my business operations.
Given these problems, the current sliding window is not suitable for use in a food trailer environment with a powerful ventilation system.
I would greatly appreciate it if you could assist me with replacing this window with a more appropriate model—preferably a conventional double sliding door (sash) window that opens outward or is better sealed against pressure differences.
Please let me know the available options, any additional cost (if applicable), and the process for return/exchange.
Thank you for your understanding and prompt assistance. I look forward to your reply. I will share the Pictures upon request
0 Leute fanden das hilfreich
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Owner
Item arrived damaged, in the top and bottom corner on the same side. Not impressed once again with an order from this company.
1 Leute fanden das hilfreich
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Arrived Broken
Window arrived broken, and Vevor would not replace it. Kept trying to offer money that wouldn’t even cover the cost to fix it. After a week of back and forth I finally took the money they offered realizing they wouldn’t fix the window. The window is very cheap, but not bad for the price as long as it doesn’t arrive broken. I won’t buy another Vevor product because they will not stand behind it, and say it’s too hard to return and replace.
4 Leute fanden das hilfreich
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business owner
Product came damaged with a crack on the face of the cover. Customer service is very tough to deal with and has not been resolved yet for 2 weeks....
0 Leute fanden das hilfreich
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Arrived Broken
Arrived Broken, tried to get it resolved but Vevor did nothing. I guess im not the first person to have this issue.
1 Leute fanden das hilfreich
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