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VEVOR Imbissfenster (1524 x 915 mm Einbaumaß) schwenkbar, Imbissanhänger-Servierfenster mit 85°-Öffnungswinkel & 6 Schiebefenstern, Konzessionsfenster für Konzessionsstände Imbisswagen

Kundenbewertungen für VEVOR Imbissfenster (1524 x 915 mm Einbaumaß) schwenkbar, Imbissanhänger-Servierfenster mit 85°-Öffnungswinkel & 6 Schiebefenstern, Konzessionsfenster für Konzessionsstände Imbisswagen

Kundenbewertungen

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Alle Rezensionen übersetzen in Deutsch
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Junaid Mansuri Junaid Mansuri
Feedback
I recently purchased a sliding window (Order #[insert order number]) for my food trailer. While the window was relatively easy to install, I have encountered significant issues with its performance and durability. When operating the exhaust hood, the negative pressure (vacuum) created inside the trailer causes the sliding panels to be sucked inward and pop out of their tracks. This not only makes the window appear fragile and poorly designed for such conditions, but it also creates a loud, unbearable whistling noise. As a result, I am sometimes forced to turn off the exhaust hood entirely just to communicate with customers, which severely impacts my business operations. Given these problems, the current sliding window is not suitable for use in a food trailer environment with a powerful ventilation system. I would greatly appreciate it if you could assist me with replacing this window with a more appropriate model—preferably a conventional double sliding door (sash) window that opens outward or is better sealed against pressure differences. Please let me know the available options, any additional cost (if applicable), and the process for return/exchange. Thank you for your understanding and prompt assistance. I look forward to your reply. I will share the Pictures upon request
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
LeeAnn Nielson LeeAnn Nielson
Owner
Owner 3 Owner 3 Owner 3
Item arrived damaged, in the top and bottom corner on the same side. Not impressed once again with an order from this company.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Matthew Bates Matthew Bates
Arrived Broken
Arrived Broken 1 Arrived Broken 1
Window arrived broken, and Vevor would not replace it. Kept trying to offer money that wouldn’t even cover the cost to fix it. After a week of back and forth I finally took the money they offered realizing they wouldn’t fix the window. The window is very cheap, but not bad for the price as long as it doesn’t arrive broken. I won’t buy another Vevor product because they will not stand behind it, and say it’s too hard to return and replace.
4 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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ryan ryan
business owner
Product came damaged with a crack on the face of the cover. Customer service is very tough to deal with and has not been resolved yet for 2 weeks....
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Hunter Hunter
Arrived Broken
Arrived Broken, tried to get it resolved but Vevor did nothing. I guess im not the first person to have this issue.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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