Kundenbewertungen für VEVOR ​​Kommerzieller Knetmaschine 30L für Backbedürfnisse Pizzateig Brotteig usw. Kochmaschine Handelsüblicher 3-Gang-Standmixer aus Hochleistungsstahl Brandneuer

Très mauvais batteur j attendais pas trop petit malgré 30l et très délicat bref très mauvais batteur que j ai eu depuis 25ans de travail

I bought this mixer in May 2025 and have been using it strictly as directed, never overused it, always followed the instructions. Unfortunately, the quality has been very disappointing. • First, one of the accessories broke early on. Customer service couldn’t replace it, so they issued me a refund for the accessory. • Now the main mixer itself has failed. It makes abnormal noises and shuts off every time I turn it on, making it completely unusable. • After waiting 48 hours for a reply from customer service, their response was to ask if the issue might be because I “set the timer too short,” which doesn’t make any sense and feels dismissive instead of helpful. Overall, I expected a reliable machine, but instead I’ve had constant problems and unhelpful support. I would not recommend this mixer to anyone.

I purchased this machine less than 2 months ago along with a warranty and spent over $1000. I’m extremely disappointed with both the product and the support so far. After only a short time of normal use, the machine suddenly stopped working and will not power on at all. Before submitting my warranty claim, I took several steps to troubleshoot the issue thoroughly. I tested the machine using multiple working power outlets to rule out any electrical supply problems. I checked the power cord and plug to ensure there was no visible damage or loose connection. I attempted to reset the machine using all available reset buttons and followed the recommended restart procedures. I also made sure that all components, including the bowl and safety locks, were properly assembled and securely in place, as the machine will not operate if anything is misaligned. Despite all of these efforts, the machine has a burning smell and remains completely unresponsive and will not turn on. I want to add that we use this machine only a couple times a week and for no longer than 10 minutes. I submitted a warranty claim immediately (the warranty that I paid extra for) with video proof and provided a detailed description of the issue, but it has now been two days with no response. When a product fails this quickly, especially in a commercial setting, timely customer support is critical. The lack of communication is extremely frustrating and I’m hoping my case will be escalated after this review

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Première utilisation après achat le 1er mars 2026 du robot à vide, le robot fait un bruit bizarre et de la fumée sort du moteur. C'est une honte, un appareil professionnel qui ne répond pas aux attentes et ne respecte pas les caractéristiques. Je suis toujours dans l'attente de mon remboursement.

It seems that the machine is old and completely damaged. This was not expected from a reputed company like Vevor. We needed it on an urgent basis, and because of this issue we are now losing business.

J'ai l'achète car la date qu'ont promis m'avais convenu, mais la machine a arrivée 1 semaine et demi après, et quand j'essaie de la faire marcher, pas de fonctionnement et en plus est trop lourd pour essayer pour tourner auteur de tout la maison, et maintenant j'ai déjà payé mais aucune idée de pourquoi ne marche pas, et est trop pour le faire bouger avec une spécialiste

Ho acquistato questo prodotto ed è arrivato con un buco nella scatola, l'impastatrice però non era ammaccata. Dopo averla collegata alla corrente si è accesa per un secondo la luce che indica che l'impastatrice funziona e poi si è spenta, gradirei dell'aiuto visto che ho speso 550€ e non va.

Very disappointed with this mixer. It struggles with dough, makes loud noises, and feels cheaply made. Definitely not suitable for commercial use as advertised. To make things worse, VEVOR is refusing to accept a return despite the clear defects. I would not recommend this product or the company.