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VEVOR Pool Abdeckplane, Passend für Rechteckige, Eingelassene Pools (4,9 x 9,8 m), Sicherheitsabdeckung mit Ablauflöchern, Blickdichte Netzabdeckung für Schwimmbecken, Winterabdeckplane, Grün

Kundenbewertungen für VEVOR Pool Abdeckplane, Passend für Rechteckige, Eingelassene Pools (4,9 x 9,8 m), Sicherheitsabdeckung mit Ablauflöchern, Blickdichte Netzabdeckung für Schwimmbecken, Winterabdeckplane, Grün

Grün Passend für 5 x 10 m Pools
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4 Aus 5
Basierend auf262 Bewertungen
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262 Bewertungen
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Rick Rick
Mr
Great price. Lower quality fittings. Constantly having to tighten the straps. Hoping that it will last a couple of years . Probably would not purchase again.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing these issues. We’re sorry for the trouble caused. For more help, check our online "Contact Us" page, located in the bottom navigation bar. Through this, submit a ticket for unresolved problems, and our after-sales team will assist quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Barry Bratton Barry Bratton
Home owner
Nothing but junk is not a solid cover junk
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Sarah troy Sarah troy
Terrible
Grün Passend für 6 x 12 m große Pools
Got 2 holes in less the. 7mos.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Aaron Aaron
Missing parts
Pool cover was missing a part and I’ve been waiting for over 4 months now to receive the part. Very disappointed
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
EUGENE EUGENE
Does not work with snow.
Does not work in a climate that is cold and has snow. The snow pulled down the tarp, tearing it to pieces.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Lisa Lisa
Never received the installation parts.
Grün Passend für 6 x 12 m große Pools
We never received the installation parts that went with the pool cover. After a month of going back and forth with Vevor. They told us to order our own parts. Worse customer service I have ever dealt with.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Stacy Stacy
Pool cover
I received the wrong pool cover. After multiple attempts the issue has not been resolved.
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it.We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Patty Rose Patty Rose
Owner
Was not as described girly was the same as a standard leaf cover with no sunblock. Would not keep algae from growing over winter
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Lancaster1941 Lancaster1941
Pool Owner
Grün Passend für 4 x 8 m Pools
Purchased 2 pool covers in May to be used in September. The brand new pool covers sat in a box until September. In September it was time to install the pool covers and it was realized the sizing was not correct. Pool covers in the box since delivery. Sent an e-mail to Vevor to see if Vevor could help. Their response basically said they are "SAD FOR ME" BUT NO RETURN AFTER 30 DAYS. Vevor had no understanding and offered zero customer satisfaction. Not even a credit or restocking of never used pool covers. Be aware of this poor customer service and don't buy something to be used more than 30 days later! I'm so happy they are SAD FOR ME :( 25050600927102391019
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Louie Louie
Mr
Grün Passend für 6 x 12 m große Pools
Do not biuy from this compnay. They would not take any returns and will keep blaming that you did not use it coreectly.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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