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VEVOR 117CC Hydraulische Servopumpe HC4645H Hydraulische Außenborder Lenkpumpe150PS Servopumpe hydraulisch Hydraulic Outboard Steering Pump

Kundenbewertungen für VEVOR 117CC Hydraulische Servopumpe HC4645H Hydraulische Außenborder Lenkpumpe150PS Servopumpe hydraulisch Hydraulic Outboard Steering Pump

HC4645H Marine-Lenkzylinder

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34 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Walter Dennis Walter Dennis
Total crap company
HC4645H Marine-Lenkzylinder
Can I get anybody on the phone they do not do that anymore they say when you have a question you must use their AI system which does not understand what you're telling it sending this junk back by the way all these good reviews must be from people that just purchased it and not when after they've used it this is junk don't waste your money or buy from a company who won't contact you
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Gavin Gavin
Pissed off customer
Do you enjoy poor customer service? Do you enjoy buying things that are supposed to fit but don’t? Do you enjoy generic emails from customer service and not being able to speak to someone on the phone? If you answered yes to these questions then this is the product for you. Not only will this product come with the incorrect parts but you’ll have to modify installation parts just to get it to work. Don’t bother reaching out to customer service, they have no knowledge on the products they sell. Their solution to this is to send you a new product or refund you money so you can purchase a new product to get the part that you need only to return it with missing parts. My advice to you, save up the extra money and buy the Seastar product where you will have all the correct parts from the beginning.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Don Don
Fedex said the Item was never even sent!!!!
HC4645H Marine-Lenkzylinder
Waited for the Cylinder 6 weeks but it never arrived. Yvery diddappointed!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
1 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Tim Tim
Mr
I ended up not being able to use the product due to extenuating circumstances (NOT Vevors fault). Never even opened the box. Called to request a refund, they said we don't want the product back and will not give you a refund. They offered me $60 towards future purchases. I'm not saying their product had any thing at all wrong with it, only that their customer service is not helpful at all. In fact the person was somewhat rude about it!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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