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VEVOR elektrische Seilwinde 220 V, neue elektrische Heber-Kran-obenliegende Garage-Winde-Fernsteuerungsauto-Aufzug des Hubraums 1150 W, Flaschenzug aus Gusseisen und Aluminium  für Fabriken, 600 kg

Kundenbewertungen für VEVOR elektrische Seilwinde 220 V, neue elektrische Heber-Kran-obenliegende Garage-Winde-Fernsteuerungsauto-Aufzug des Hubraums 1150 W, Flaschenzug aus Gusseisen und Aluminium für Fabriken, 600 kg

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tom tom
terrible noise
very nice-looking product. However, after 5 uses the motor started making loud noise like something is loose in the brake mechanism when unrolling cable with little to no load. Going up no problem. I submitted claim and they offered $20 REALLY $20 will not replace it when it finally fails completely. I have video but it won't let we load it. BEWARE of warranty may not be honored.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
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Larry Larry
overhead winch
I never received this product, and Vevor did nothing to help resolve the issue. If they had required at least a photo of the delivery, I could have had more to work with with FedEx. They did not seem to care about helping resolve the issue. I will never buy again from Vevor or request delivery from FedEx either.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize that you haven’t received your package yet. We have created a ticket for you to follow up on this issue.We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
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Cdb Cdb
Pure Junk. Beware!! Buy from elsewhere
Hoist arrived and glad I opened it and tried it right away. Would only barely hoist a couple of feet(no load) before smelling like burnt rubber and getting very hot to the touch and stopping. Tried different solutions but met with same result. Now vevor is making me jump through several hoops to initiate a return, even with a video of proof, they are still making me wait for some unknown reason. Cannot contact anyone. First DO Not Buy this winch. It has too much internal plastic. Second, if you must Do Not buy from Vevor. Get from the big A.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Qinman1 Qinman1
They do not honor warranty!!!
They do not honor warranty. They offer a $20 for u to go somewhere to get fixed. Spend a hour today on chat and whould not accept pitiful off they would no longer respond. Stay away from this site. No warrenty honored.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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You lost a customer ! You lost a customer !
Very bad service
Never delivered after a 30 day wait ! And with no explanation ! Amateur company.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
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Martin Brawley Martin Brawley
Operators
I have a damaged product here that I am trying to email you people with but you're jumping me all over the f****** place... Now you want images okay I ain't real smart when it comes to these phones and I don't want to be I have no f****** idea how to get from this screen to get pictures and put them back on this little square right below us I don't know what to tell you I have a damaged part here half the hardware is missing the frames bent the end of the fan shroud is all busted the f*** I believe it happened in house because it's been taped it's been dropped on the corner and it's been taped by the same tape that put the box together no more no other tape has been put on it but they did patch it with the same tape that tape the entire box up at the plant
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
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