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VEVOR 12V Standheizung Diesel, 5KW Diesel Luftheizung, Luft Dieselheizung, Air Diesel Heizung, Air Standheizung, Standheizung Heizung mit LCD,Diesel Luftheizung

Kundenbewertungen für VEVOR 12V Standheizung Diesel, 5KW Diesel Luftheizung, Luft Dieselheizung, Air Diesel Heizung, Air Standheizung, Standheizung Heizung mit LCD,Diesel Luftheizung

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3458 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
John John
Does not work
Vertikaler Typ JA 8KW – Orange
Five hours trying every troubleshooting advice in existence, a run to the store for diesel and fuel, a 12v adapter, and this poorly made "heater" does not work.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Diver Diver
Owner
JA 2KW – Orange
Unit failed after three weeks of operation with an E-03 code. I was camping with the family in freezing temperatures in the Ozark mountains. Had to drive to the nearest town and purchase a Mr Heater and propane. First contact with “chat” was frustrating and never responded to. Second “chat” four days later, I was told again 1-2 days for the ticket to be responded to. Then disconnected. Third “chat” took 30 minutes and after my request for a supervisor there was no response other than “wait for 1-2 days”. The response finally came two days later. We will send a part, since there is no warehouse near you it will take 10-15 days. Yet when I purchased the unit I had it in two days. Other minor issues: The App no longer connects with the unit and I have tried to delete the App and disconnecting power and rebooting the unit. The clock on the display gains two minutes a day and you can’t turn off the display. The display is mounted next to the door of my Sprinter and it’s just one of those annoying things that bug you every time you see it. I went online to see what code E-03 is and now see that the glow plugs fail consistently. Had I known that I would have purchased a spare. But now I can Wait 10-15 Days for a replacement from VEVOR! The failure of the unit and lack/frustrating response from VEVOR makes this probably my last purchase from VEVOR.
1 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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Jeff Jeff
Happy Guy
Vertikaler Typ NEIN 8KW – Orange
I will never purchase another thing from Vevor. They have systematic problems. I recently moved not close states away. I was going to order another item weeks before this and changed my address in the account page. I changed my mind on this item. Weeks later I ordered this 8kw heater. Then I completed my checkout got to shipping info and found that I old address showed up. I left the checkout went back to the account changed my address again. Went back completed purchase my current address showing in shipping. Get an email that my item has shipped with the wrong address I immediately contact vevor where they tell me nothing they can do. Spent weeks getting used time wasted and being blamed for their shifty system and a massive lack of customer service. I will not be buying from them ever again! I don't think anyone should if they keep your money for crap they ship yo other people. Vevor has low quality stuff that always has an issue. Now they are willing to straight up steel from you!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
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James Lehr James Lehr
Self
Vertikaler Typ NEIN 8KW – Orange
Never received the product from Vevor. Will not waste time find products from this company again.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Leon Leon
Unhandlich, schlechte qualität
Die Heizung ist unhandlich, lässt sich sehr schlecht befüllen, ist laut, klackert und die Passform der Teile wie Auspuff etc. passt einfach nicht schön zusammen und ist undicht. Ich würde die Heizung NICHT weiterempfehlen!!
0 Leute fanden das hilfreich
Antwort des Kundenservice: Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie Schwierigkeiten mit dem Produkt hatten. Wir haben ein Ticket für Sie erstellt, um den Sachverhalt weiter zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
Ricky Ricky
8kw heater
Vertikaler Typ NEIN 8KW-Rot
Junk!! Out of the box Junk! Customer Service replaced motherboard did not fix heater. I requested a refund did not happen.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Charles Runyon Charles Runyon
Work
Horizontaler Typ NEIN 8KW – Orange
I never did receive it.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Chris paulson Chris paulson
Mr
Vertikaler Typ JA 8KW – Orange
Bought this heater for a trip from Alaska to Idaho. Upon receiving the heater I was so excited for the upcoming trip. But every the I tried plugging the heater in, the fuse would blow instantly. Tried calling customer support only to find out that is not an option. If you want to talk to anybody, you have to send a text and wait 2-3 days for a response. Even the text back and forth is a joke. They’ll be texting you then just stop. I will never recommend this to anyone and will tell anyone who asks about my experience!
1 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Troy Troy
Vevor heater
Vertikaler Typ NEIN 8KW – Orange
Received broken
3 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Chris Chris
Buyer
Vertikaler Typ NEIN 8KW – Orange
bought this to use in the garage. Got it all set up, hooked up to a 12 volt car battery, and…. Doesn’t work. Contacted customer service. Apparently my issue was “forwarded” to a different team. It’s been a couple days now, and still haven’t heard a word. Don’t be like me and end up out of almost $100
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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