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VEVOR Gabelverlängerung Stahl Gabelstapler 1000kg Tragfähigkeit CAT1 /CAT2 Montage 78x61x25cm Palettenwagen 20kg Hebepalette 3-Punkt-Anschluss Geeignet für alle Transport- und Speditionstransporter

Kundenbewertungen für VEVOR Gabelverlängerung Stahl Gabelstapler 1000kg Tragfähigkeit CAT1 /CAT2 Montage 78x61x25cm Palettenwagen 20kg Hebepalette 3-Punkt-Anschluss Geeignet für alle Transport- und Speditionstransporter

Kundenbewertungen

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1097 Bewertungen
Alle Rezensionen übersetzen in Deutsch
Übersetzt
Siehe Original
Tom Pethke Tom Pethke
Director of Operations
Ja 1490x100x230 mm 1814kg
Used the forks to lift a log and the left side bent over right away. The weight of the log was 800#. Very unhappy!
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Mike nelson Mike nelson
Missing the clamp screw. 1 month later still waiting
Ja 1490x100x230 mm 1814kg
What can I say, order at your own risk. Still waiting on the calming screw. Oversized paperweight. Could happen to you
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Melissa Melissa
Owner
Ja 1490x100x230 mm 1814kg
We ordered and received this item a month ago and we had to file a claim for the clamps and bolts that hold the forks to the tractor bucket, and we still have not received the parts. We have been told a few times that the parts were out of stock in the warehouse and they are having to pull the items from another warehouse. We are still waiting for the parts so we can in fact utilize the item we purchased. Just a little frustrating that an item would be sold and shipped without having the complete parts for the item to in fact function properly. I am happy to update this review once we get the parts and in fact are able to utilize the forks that we purchased.
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Terry McAdams Terry McAdams
Owner
Ja 1490x100x230 mm 1814kg
Don’t have a clue, never taken them out of box
0 Leute fanden das hilfreich
Antwort des Kundenservice: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Ed Ed
owner- Grays Creek Sawmill
Ja 1490x100x230 mm 1814kg
The welds failed and the forks bent within 5 hrs. of use. I was picking up a pine log that was 20" diameter and less than 9. long
0 Leute fanden das hilfreich
Antwort des Kundenservice: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
darren darren
Owner
Ja 1490x100x230 mm 1814kg
Hardware is missing and I have been back and forth with them for over a week just to get some hardware! Absolute joke for customer service! Had a similar problem on the last set of forks. Do NOT buy these without the stabilizer bar or they are pointless!
0 Leute fanden das hilfreich
Antwort des Kundenservice: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Keith Keith
Mr
Ja 1490x100x230 mm 1814kg
Ive ordered twice. Both missing the bolts that hold it tothe bucket. Cant/wont send the 4 bolts needed. Offered money to buy my own. Havent found the ones needed
0 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Not complete Not complete
NO SUPPORT
Nein 1490x70x230 mm 1814kg
Shipped missing 4 key parts. Unable to secure the "bolts" . UNABLE TO UES with out them HUGE WASTE OF TIME & MONEY. NO SUPPORT TO SHIP THE MISSING BOLTS!
0 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
RB RB
Missing part, poor customer service
Ja 1490x100x230 mm 1814kg
This item arrived missing one of the yellow anti-slip plates. Since I opened it after the 30-day return window, I couldn't return it. I've never been able to use the item. I don't recommend this item.
0 Leute fanden das hilfreich
Antwort des Kundenservice: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original
Justin Justin
Was missing the clamps.
Ja 1490x100x230 mm 1814kg
Box came damaged and was missing the clamps. It was a real hassle dealing with customer service and instead of sending replacement clamps, they offered me $20.00 (it's not like you can pick up these custom clamps at your local hardware store). After going back and forth with them and not being very helpful they eventually offered me $42.00. I finally accepted the $42.00 just to not deal with them anymore and now I have to make my own custom clamps just so I can use my pallet forks, witch I'm sure is going to cost me at least $42.00 plus my time.
0 Leute fanden das hilfreich
Antwort des Kundenservice: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Übersetzung der Rezension in Deutsch
Übersetzt aus Englisch
Siehe Original

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