Delivery to
Your Address
VEVOR DE EN/ EUR
Select the country/region, language, and currency you prefer for shopping.
Hello, Sign in
Account & Order
Product Safety Recall

Dear Valued Customer:

We are writing to inform you that we are recalling two Vevor Lifting Chain, Model Numbers 8×1.5m-A and 8×2m-A2 (“VEVOR Product”) . VEVOR is recalling two products because it does not comply with the relevant standards of the European Union.

Stop using the VEVOR Product immediately.

The picture of VEVOR Product is as follow:

Model Numbers 8×2m-A2

Model 8×2m-A2 Lifting Chain

Model Numbers 8×1.5m-A

Model 8×1.5m-A Lifting Chain

To participate in the recall, please follow these steps to receive a refund:

  1. Destroy the recalled product:
  2. Email us at recalling@vevor.com with:
    • a. Your full name
    • b. The email address associated with the PayPal account where you wish to receive your refund
    • c. A photo showing the destruction of recalled products
    • d. A copy of your receipt or proof or purchase
  3. After verification, you will receive a refund of the amount on the purchase receipt

We sincerely apologise for any inconvenience caused. We hope that you understand that keeping safety at the forefront of what we do was instrumental in our decision to recall.

If you have any other questions, please feel free to contact us at recalling@vevor.com.

Sincerely,
INDEPSALE TECHNOLOGY LIMITED